Kiley Miller

• Successfully managed multiple projects simultaneously while adhering to strict deadlines without compromising quality or attention to detail.

• Partnered with women-led businesses to create clear, engaging, and effective messaging to strengthen brand identity and audience connection.

• Completed the 'Write Your Way to Freedom' program, gaining expertise in copywriting and content marketing strategies.

• Researched target audience demographics, market trends, and competitor analysis to inform content development and ensure messaging resonated with the intended audience.

• Supported customer service goals by providing knowledgeable assistance and fostering positive customer relationships.

• Educated customers on special pricing opportunities and promoted company offerings to drive sales and satisfaction.

• Managed store operations efficiently by promptly completing daily tasks and addressing customer concerns.

• De-escalated tense situations with upset customers by remaining calm under pressure and resolving issues effectively.

Note: The role ended unexpectedly due to transitioning to full-time travel alongside my husband for his work.

• Identified client business and operational needs and introduced services to provide solutions.

• Managed scheduling and daily operations to optimize productivity.

• Communicated with clients to convey deadlines, scope of work, and potential challenges throughout the project timeline.

• Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals.

• Designed and led activities to promote physical, mental, and social development, fostering a well-rounded learning environment.

• Observed and supported children's individual needs, improving social, mental, and behavioral competencies while tracking and communicating progress to parents.

• Maintained a safe, clean, and organized classroom in compliance with health and safety standards to ensure a positive learning space.

• Assisted the lead teacher by implementing daily classroom activities and reinforcing lesson plans.

• Scheduled patient appointments, ensuring efficient use of provider's time and minimizing wait times.

• Took vital signs such as blood pressure, temperature, and pulse rate accurately and recorded them in patients' charts.

• Assisted physicians during examinations by providing necessary instruments or materials as requested.

• Handled incoming phone calls professionally, addressing inquiries from patients or other healthcare providers promptly and courteously.