Kiara Miller
Oakland
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
13
13
years of professional experience
2010
2010
years of post-secondary education
Work History
Manager's Assistant
DML Home Solutions
Dixon
01.2024 - Current
- Coordinated schedules for team members and management meetings.
- Managed communication between clients and service teams effectively.
- Organized materials and resources for home improvement projects.
- Maintained client records and updated project statuses regularly.
- Supported project managers in tracking timelines and deliverables.
- Facilitated training sessions for new employees on company procedures.
- Resolved client inquiries promptly, enhancing customer satisfaction levels.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Handled incoming calls and directed callers to appropriate department or employee.
Graphic Designer
Self Employed Services
Sacramento
03.2013 - Current
- Designed branding materials for diverse clients across various industries.
- Created digital graphics for websites, social media, and marketing campaigns.
- Edited images using graphic design software to enhance visual appeal.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Conducted market research to stay updated on design trends and technologies.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Designed new, on-brand visual elements focusing on concept and messaging.
- Submitted design ideas to plan projects with customers and managers.
- Assisted in selecting colors, images, text style and layout for each project.
- Generated digital image files for use in digital and traditional printing.
- Contributed ideas to brainstorming sessions regarding new products or features.
- Produced promotional displays, packaging and marketing collateral for retail environments.
- Collaborated with marketing teams to create cohesive designs for brand identity and promotional materials.
- Provided creative direction and mentorship to junior design staff and interns.
- Assisted in the development and maintenance of brand guidelines to ensure consistency across all materials.
Education
G.E.D.
Brownwood, TXSome College (No Degree) - Communications
Ashland University
Ashland, OHSkills
- Training facilitation
- Graphic design
- Visual branding
- Marketing collaboration
- Market research
- Problem solving
- Attention to detail
- Time management
- Creative thinking
- Team collaboration
- Process improvement strategies
- Scheduling and planning
- Recruitment and hiring
- Orientating and training
- Financial management
- Project management
- Marketing tactics
- Problem-solving
- Staff management
- Recruiting and interviewing
- Rewards program oversight
- Graphic and media design
- Product branding
- Team leadership
- Cost control
- Strategic thinking
Timeline
Manager's Assistant
DML Home Solutions
01.2024 - Current
Graphic Designer
Self Employed Services
03.2013 - Current
G.E.D.
Some College (No Degree) - Communications
Ashland University