Kierra Osika-Schick

Key Skills Include:

• BRHC Department Meetings - Agenda Prep, Record minutes, Complete follow-ups
• Physician Communication & Education – Monitor Medical Services inbox, Send out all physician communication in PMH
• Maintain Medical Services House ( housekeeping & maintenance)
• Responsible for all PMH lists – Brandon Physician Telephone List, Facility List, Phones (Pagers) List, Medical Staff Appointment List, Secured Email & Cell phone list
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Complaints / IRS intake and closures.
• Research Facilitator Support
• Maintain / Complete Brandon Rosters for physician departments.
• Booking accomodations for locum physicians, and invoicing for accomodations.

Key Skills Include:

• Onboarded new employees with training and new hire documentation.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Key Skills Include:

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Submitting Manitoba Health Records claims on a daily basis for patients with eye care needs.
• Managed filing system, entered data and completed other clerical tasks.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

Key Skills Include:

• Used computer programs and registration systems to schedule patients for routine and complex appointments.
• Verified and updated demographic and other personal information for patients.
• Completed clerical duties and tasks for clinic administration such as filing, copying and faxing documents.
• Maintained current and accurate medical records for patients.
• Prepared and processed patient referrals and transfer requests.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Key Skills Include:

• Confirming appointments and updating patient records.
• Multi-line telephone system and directing calls accordingly.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Completing / Sending Endoscopy and Surgery documents to the hospital for patient procedures.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Resolved customer problems and complaints.