KIERRA BOGANS SOWARD
Fairfield
Summary
Versatile professional with proven success across hospitality and caregiving roles. In fast-paced dining settings, built a reputation for elevating guest experiences through attentive service whether managing tables or crafting cocktails. Experienced caregiver with proven success in both childcare and adult care settings. Known for natural adaptability, clear communication, and careful attention to detail even under pressure. Consistently delivers high-quality care and service by reading individuals needs-whether a guest or client-adjusting approaches accordingly, and maintaining excellence in various environments.
Overview
11
11
years of professional experience
Work History
Server/Bartender
TEXAS ROADHOUSE
07.2021 - Current
- Food and beverage service
- Provided exceptional customer service resulting in a increase in repeat customers
- Resolving issues promptly and maintaining a high level of customer satisfaction
- Experience working in extremely high-paced environment
- Closely follow all food safety and sanitation guidelines
- Knowledge of beer, wine, and cocktails
- Helped to maintain corporate image
Homecare Worker
PACIFIC HOMECARE SERVICES- BENICIA, CA
12.2019 - 12.2020
- Provides non-medical in-home care to clients of all ages who require assistance with basic living needs including senior citizens, veterans, disabled children and adults, individuals with Alzheimer's, Dementia, Multiple Sclerosis and other degenerative illnesses
- Meal planning and preparation
- Scheduled medication reminders
- Personal care and mobility
- Errands, tasks, and transportation
- Fostering genuine, meaningful relationships, and flexible care
Server/Bartender
SLANTED TREE KITCHEN & TAPROOM
10.2019 - 08.2020
- Serve various food and beverage orders to customers
- Team-player who can also work independently
- Closely follow all food and sanitation guidelines
- Time-management
- Well-versed in local and state alcohol laws
Private Nanny
Various Employers
06.2014 - 06.2020
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Implemented daily routines for optimal child development and created a structured environment.
- A major portion of my experience was spent working with children with disabilities
Cashier/Server
THE DEN BY DENNY’S/DENNY’S
01.2015 - 12.2018
- Helped open new restaurant
- Assisted with new management ideas
- Customer service skills
- Maintained sanitation, healthy and safety standards
- Order taking and POS system knowledge
- Followed procedures for safe food preparation, assembly, and presentation
Education
Associate of Arts - Social Work And Human Services
Solano Community College
Fairfield, CA12-2022
Skills
- Strong work ethic
- Exceptional customer service
- Relationship building
- Compassionate caregiving
- Behavioral management
- Client confidentiality
- Behavior redirection
- Analytical thinking
- Client needs assessment
Timeline
Server/Bartender
TEXAS ROADHOUSE
07.2021 - Current
Homecare Worker
PACIFIC HOMECARE SERVICES- BENICIA, CA
12.2019 - 12.2020
Server/Bartender
SLANTED TREE KITCHEN & TAPROOM
10.2019 - 08.2020
Cashier/Server
THE DEN BY DENNY’S/DENNY’S
01.2015 - 12.2018
Private Nanny
Various Employers
06.2014 - 06.2020
Associate of Arts - Social Work And Human Services
Solano Community College
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