Summary
Overview
Work History
Education
Skills
Websites
Education Certification
Hobbies and Interests
Timeline
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Kieron O'Gorman

Ottawa,ON

Summary

Thorough quality assurance professional highly skilled in manual testing. Partners successfully with project management and development team members to put out high-quality software for customers. Decisive in identifying problems at any stage of production.

Overview

23
23
years of professional experience

Work History

Software Development QA Engineer 2

Fortinet
04.2015 - Current
  • Performed functional, regression, compatibility, stress and performance tests on various phone products within Fortinet
  • Generated detailed defect reports including steps taken while troubleshooting errors encountered during testing process.
  • Provided timely feedback to development teams regarding product quality status during release cycles.
  • Led a small team in testing a Desktop Phone application
  • Learned how to read and understand PCAP logs
  • Assisted in writing procedures and tips for best testing practices.

System Verification Specialist

Espial
Ottawa, ON
04.2014 - 04.2015
  • Tested in-house built software for Televisions and cable boxes
  • Reported defects and enhancement requests in a bug tracking software, Bugzilla
  • Worked within an agile development environment working in scrums and participating in sprints
  • Using Linux and Windows, updated various software versions on hardware components used in testing
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.

Software QA Specialist

Halogen Software
Ottawa, ON
03.2011 - 08.2013
  • Using requirement and feature documentation, created and executed test cases and scenarios to test a web-based SaaS Talent Management tool and validate its readiness for release
  • Organized and planned the testing of a proprietary plug-in for MS Outlook
  • Created and ran simple SQL scripts to modified data and verified information within test databases in Oracle and SQL Server
  • Acted as a Community of Practice leader to help improve processes within QA
  • Maintained updated knowledge through continuing education and advanced training.

Senior Software Quality Engineer

EMC Corporation
Ottawa, ON
07.2010 - 01.2011
  • Tested a Records Management software
  • Configured and installed DBMS and Operating systems in preparation for testing
  • Using HP Quality Centre ran and created test cases and scenarios to test web-based software and validate its readiness for release
  • Tested bug fixes to verify that they were fixed and no longer an issue
  • Interfaced with development team in order to develop better test cases.

Graphic Artist

Self Employed
Ottawa, ON
01.2008 - 06.2010
  • Worked as an illustrator for various book publishers providing interior book art
  • Provided graphics and illustrations for local businesses and organizations
  • Worked as a lead design artist for a small independent computer game company
  • Provided pencilling and inking services to a number of small independent comic publishers and writers.

QA Team Lead

Open Text Corporation
Ottawa, ON
04.2006 - 01.2008
  • Organized the testing resources for testing the web-based Livelink Records Management application and validate its readiness for release
  • Acted as QA Lead for a group of testers assisting the manager with allocating tasks, organizing testing, performance evaluations, and approving vacation requests
  • Co-ordinated the activities and schedules of the QA Analysts using MS Project
  • Worked with development team and product managers to improve tests and company-wide testing procedures
  • Tested a Records Management software
  • Using JIRA, reported on software defects and enhancement requests
  • Created and ran simple SQL scripts to modified data and verified information within test databases, including backing up and restoring test databases in Oracle and SQL Server
  • Worked on organizing and preparing the software for the JITC certification testing for the DoD 5015.2-STD for Records Management applications
  • Participated in a committee to determine corporate-wide procedures and processes for Development and Quality Assurance.

Software Quality Assurance Analyst

Open Text Corporation
Ottawa, ON
02.2001 - 04.2006
  • Tested a Records Management module for the Livelink content management product
  • Created and ran test cases and scenarios to test the web-based Livelink Records Management application and validate its readiness for release
  • Using JIRA, reported on software defects and enhancement requests
  • Organized Windows and UNIX hardware resources used in testing the web-based Livelink Records Management product
  • Created and ran simple SQL scripts to modified data and verified information within test databases, including backing up and restoring test databases in Oracle and SQL Server
  • Installed and configured IIS, Apache Tomcat, SunONE Webservers on UNIX and Windows systems for testing purposes
  • Interfaced with development team in order to develop better test cases
  • Worked on organizing and preparing the software for the JITC certification testing for the DoD 5015.2-STD for Records Management applications
  • Helped in implementing an in-house testing framework.

Education

Bachelor of Science - Civil Engineering

Carleton University
Ottawa, ON
04-1995

Skills

  • Test Planning
  • Black Box Testing
  • Manual Testing
  • Quality Assurance Processes
  • Defect Tracking
  • Team Collaboration
  • Test Plan Development
  • Attention to Detail

Education Certification

  • 10/2012, Certified Tester, Foundation Level (CTFL), Canadian Software Testing Board
  • 07/1997, Microsoft Certified Systems Engineer, SHL Learning Technologies
  • 09/1990 - 04/1995, Bachelor of Engineering (Civil), Carleton University

Hobbies and Interests

  • Painting and sketching
  • Graphic arts and computer graphics
  • Golfing, skiing, softball, badminton, biking, hiking

Timeline

Software Development QA Engineer 2

Fortinet
04.2015 - Current

System Verification Specialist

Espial
04.2014 - 04.2015

Software QA Specialist

Halogen Software
03.2011 - 08.2013

Senior Software Quality Engineer

EMC Corporation
07.2010 - 01.2011

Graphic Artist

Self Employed
01.2008 - 06.2010

QA Team Lead

Open Text Corporation
04.2006 - 01.2008

Software Quality Assurance Analyst

Open Text Corporation
02.2001 - 04.2006

Bachelor of Science - Civil Engineering

Carleton University

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Kieron O'Gorman