Summary
Overview
Work History
Education
Skills
Timeline
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Kiera Pao

Summary

Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within the restaurant. Committed to developing a strong working relationship with all members of the restaurant staff to promote optimal service delivery.

Overview

4
4
years of professional experience

Work History

Hostess

Earls Clareview
07.2022 - Current
  • Utilized problem-solving skills to handle any issues that arose during shifts.
  • Remained knowledgeable about current menu items. promotions, and specials offered by the restaurant.
  • Monitored cleanliness of common areas and dining rooms to maintain a neat and welcoming environment.
  • Responded quickly to complaints from guests and took appropriate actions to resolve them.
  • Demonstrated excellent customer service skills to ensure a pleasant dining experience.

Waitress

Pho Or Kuyteav
01.2019 - 03.2020
  • Restocked condiments, silverware, napkins, throughout the shift as needed for optimal guest satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Processed payments accurately using POS systems and handled cash transactions efficiently.
  • Ensured compliance with safety standards for proper food handling, sanitation, and cleanliness.
  • Demonstrated excellent customer service skills while working in a fast-paced environment.

Education

Bachelor of Science -

MacEwan University
Edmonton, AB
06.2027

Skills

  • Safe Food Handling Practices
  • Team Player
  • Solid Problem Solver
  • Exceptional Customer Service
  • Workstation Maintenance
  • Excellent Memory

Timeline

Hostess

Earls Clareview
07.2022 - Current

Waitress

Pho Or Kuyteav
01.2019 - 03.2020

Bachelor of Science -

MacEwan University

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Kiera Pao