Kiera MacDonald
Airdrie,AB
Summary
Passionate about creating unforgettable guest experiences and making meaningful connections wherever I go. With a strong background in customer service, sales, and hospitality, I thrive in fast-paced environments where teamwork, adaptability, and positivity make all the difference. My love for travel, creativity, and community engagement fuels my ability to connect with people from all walks of life, ensuring they feel valued and supported. Energetic, physically active, and always up for an adventure, I bring enthusiasm and a warm presence to every interaction—whether assisting guests, solving problems on the fly, or enhancing the overall journey.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Social Media Marketing
Lily By Lyla
08.2024 - Current
- Create engaging visual and written content to enhance brand storytelling and connect with diverse audiences
- Develop and executed marketing campaigns that fostered strong customer engagement and brand loyalty
- Adopt communication strategies to effectively engage with various demographics, ensuring a positive and inclusive brand experience
Model/Actor
Patti Falconer
11.2020 - Current
- Performed in high-profile runway shows and commercial shoots for brands like Sportchek, demonstrating confidence and adaptability
- Worked internationally, developing strong cross-cultural communication skills and the ability to navigate new environments with ease
- Collaborated with creative teams, ensuring seamless execution of projects while maintaining a positive and team-oriented attitude
- Thrived in fast-paced settings, managing long hours and high-pressure situations with focus and professionalism
Sales Associate
Value Village
06.2023 - 08.2023
- Provided exceptional customer service, assisting guests with inquiries, purchases, and product recommendations
- Thrived in a fast-paced retail environment, multitasking efficiently while maintaining professionalism
- Maintained organized and visually appealing displays to enhance the customer experience
- Worked collaboratively with team members to ensure smooth daily operations and a positive shopping atmosphere
Baker & Customer Service
Crumbl
06.2023 - 08.2023
- Provided exceptional customer service, engaging with guests and ensuring accurate, efficient order fulfillment
- Maintained a clean and organized workspace, adhering to health and safety regulations
- Adapted to a dynamic retail environment, balancing customer interactions with operational tasks
- Supported team efforts to improve store efficiency and create a welcoming atmosphere
Education
BBA - Marketing
Ambrose University
Airdrie04-2028
High School Diploma -
George McDougall High School
Airdrie, AB06-2023
Skills
- Passionate about delivering exceptional guest experiences and creating meaningful connections
- Strong background in customer service, hospitality, and sales, ensuring a welcoming and supportive atmosphere
- Adaptable and team-oriented, with excellent collaboration and communication skills
- Thrives in fast-paced, dynamic environments and remains composed under pressure
- Physically active and comfortable with tasks requiring stamina, agility, and long hours on duty
Accomplishments
- Amazing Airdrie Kids, 2019
- Amazing Airdrie Woman, 2023
- Mental health art contest
- International model and actress
- Commissioned artist
- Provincial medalist, Ambrose Volleyball 2024
Languages
English
Native or Bilingual
French
Limited Working
Certification
- WHMIS
- Advanced Food Safety Certification, 2023-2028
- First Aid & CPR/AED level C, 2021-2024
Interests
In my free time, I enjoy staying active through sports such as volleyball, pilates, pickleball, and curling I'm an avid reader and love spending time outdoors, whether it’s going for walks, bike rides, or simply soaking in nature Creativity plays a big role in my life—whether it’s expressing myself through fashion design, painting, or sewing I also enjoy volunteering, web design, photography, cooking, and even woodworking, as I believe in continuously learning and exploring new ways to engage my creativity
Work Preference
Work Type
Full TimePart TimeInternshipWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursTimeline
Social Media Marketing
Lily By Lyla
08.2024 - Current
Sales Associate
Value Village
06.2023 - 08.2023
Baker & Customer Service
Crumbl
06.2023 - 08.2023
Model/Actor
Patti Falconer
11.2020 - Current
BBA - Marketing
Ambrose University
High School Diploma -
George McDougall High School
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