Kiera Lai
Surrey,BC
Summary
Motivated Accounting student seeking a related accounting role to apply academic knowledge and gain hands-on experience. Committed to delivering accuracy, attention to detail, and a strong work ethic in a dynamic team while continually expanding my understanding of financial processes.
Overview
4
4
years of professional experience
Work History
Office Administrator
Eco- Packaging
Surrey, British Columbia
07.2024 - Current
- Managed and handled all incoming and outgoing emails, ensuring timely responses and efficient communication.
- Utilized QuickBooks to generate invoices, input orders, and manage billing processes, maintaining accurate financial records.
- Coordinated with suppliers to input purchase orders and ensure timely delivery of goods.
- Acted as the primary point of contact for resolving issues with purchasers, maintaining positive relationships, and smooth operations.
- Organized and maintained warehouse files, ensuring all documentation was up-to-date and easily accessible.
Front Staff Server
PHO HOA
Surrey, B.C
01.2021 - 08.2024
- Managed cash transactions with precision and efficiency
- Mastered multitasking in high-pressure environments enhancing operational fluidity during peak periods
- Delivered exceptional customer service by accurately executing orders and promptly addressing inquiries
- Employed problem-solving skills to resolve customer complaints fostering long-term loyalty
- Assisted in the division of tips among staff members, ensuring fairness and accuracy in distribution
Tax Administrator/ Filer Volunteer
DSU Accounting Club at Douglas College
02.2023 - 04.2024
- Organized client intake during peak hours ensuring efficient service delivery
- Screened and verified information from client documents for compliance with clinic procedures
- Maintained strict confidentiality safeguarding sensitive client information
- Utilized UFile software for accurate preparation and filing of tax returns for clients
Education
Bachelor of Business Administration - Accounting
Douglas College
New Westminster, B.C01.2025
Accounting Diploma -
Douglas College
New Westminster, B.C02.2023
Skills
- QuickBooks- Beginner
- Microsoft Office - Intermediate
- Bookkeeping
- Attention to Detail
- Problem-Solving
- Customer Service
Coursework
- Accounting
- Excel for Business
- Income Tax
- Computer Applications for Accounting (QuickBooks and Sage)
Timeline
Office Administrator
Eco- Packaging
07.2024 - Current
Tax Administrator/ Filer Volunteer
DSU Accounting Club at Douglas College
02.2023 - 04.2024
Front Staff Server
PHO HOA
01.2021 - 08.2024
Bachelor of Business Administration - Accounting
Douglas College
Accounting Diploma -
Douglas College
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