Kiera Cowie
Delta,BC
Summary
Enthusiastic Customer Service experienced student who develops effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Currently the Social Media Volunteer for GnuSante
11.2023 - Current
- Developed creative content for social media campaigns to increase followers and engagement.
- Monitored online conversations related to the organization's brand, products, services, and events.
Currently Employed part-time for Little Kickers as a Lead Coach
05.2023 - Current
- Planned and coordinated training sessions for athletes.
- Supervised assistant coaches in the implementation of practice plans and game strategies.
Currently Employed part-time at the Ladner Pioneer Library
04.2021 - Current
- Greeted visitors and directed them to the appropriate personnel.
- Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
- Organized shelves and displays to ensure merchandise was attractively presented.
Volunteer at Sun Festival
- Current
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Created and distributed marketing materials for upcoming events.
- Developed new ideas to increase volunteer recruitment and retention rates.
Peer Tutor For Grade Nine Students
09.2021 - 02.2022
- Assisted students in developing their academic skills and strategies for success.
- Provided individualized one-on-one tutoring sessions to help students understand the material better.
- Collaborated with faculty members to develop effective learning strategies for each student.
- Observed students during class sessions to evaluate their understanding of the subject matter.
Fresh Roots Soyl Summer Leadership Program, Market Assistant
07.2021 - 08.2021
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Provided administrative support to senior management team.
- Greeted visitors, clients and guests in a professional manner.
- Harvested crops according to season and maintained records of yields.
- Inspected fields regularly to identify pests or diseases that may harm crop growth.
Fresh Roots Soyl Summer Leadership Program, Mentor Position
07.2020 - 08.2020
Fresh Roots Soyl Summer Leadership Program
07.2019 - 08.2019
Worked at Candy Café at Big Splash Waterpark
06.2018 - 08.2018
Volunteer Junior Coach with Boundary Bay Bluebacks
06.2017 - 08.2017
Volunteer with Delta Deas Rowing Club-Learn to Row Program
03.2018
Volunteer Coach with Tsawwassen Soccer Spring Camp
03.2017
Starbucks Barista
Education
High School Graduate -
South Delta Secondary School
Currently attending -
Langara Collage
Skills
- Brand Awareness
- Social Media Management
- Cash Handling
- Quality Inspections
- Group facilitation
- Inventory Management
- Customer Satisfaction
Certification
- Indigenous Awareness Program, January 2024
- Anti-Plagiarism Training, February 2024
- Game on Leadership Training (Rowing BC), December 2021 to January 2022
- Child CPR and First Aid, January 2022
- Volunteer Coaching Course with BC Swimming Association, May 2017
References
- Esha Grewal, Coworker at Little Kickers, eshagrewal@icloud.com, 604-368-3742
- Samantha Smirfitt, Teacher I was a Peer Tutor for, ssmirfitt@deltalearns.ca
- Mr. R. D'Souza, English Teacher for 3 years, rdsouza@deltasd.bc.ca
Extracurricular Activities
Rowing, Delta Deas Rowing Club, July 2017 to January 2023 Anti Racism Club, Head of Social Media, South Delta Secondary School, 2020 to 2022 Advocate, The BC Chapter of the Coalition for Healthy School Food, Summer 2021 to Summer 2022 Rowing, Junior Captain, Delta Deas Rowing Club, October 2021 to March 2022 Swimming, Boundary Bay Bluebacks Swim Club, 2011 to 2017 Delta Youth Theater, September 2016 to December 2017 Soccer, Tsawwassen Soccer Club, 2009 to 2017
Affiliations
- Yoga Lover
- Foodie
- Aspiring Zumba Instructor
Timeline
Currently the Social Media Volunteer for GnuSante
11.2023 - Current
Currently Employed part-time for Little Kickers as a Lead Coach
05.2023 - Current
Peer Tutor For Grade Nine Students
09.2021 - 02.2022
Fresh Roots Soyl Summer Leadership Program, Market Assistant
07.2021 - 08.2021
Currently Employed part-time at the Ladner Pioneer Library
04.2021 - Current
Fresh Roots Soyl Summer Leadership Program, Mentor Position
07.2020 - 08.2020
Fresh Roots Soyl Summer Leadership Program
07.2019 - 08.2019
Worked at Candy Café at Big Splash Waterpark
06.2018 - 08.2018
Volunteer with Delta Deas Rowing Club-Learn to Row Program
03.2018
Volunteer Junior Coach with Boundary Bay Bluebacks
06.2017 - 08.2017
Volunteer Coach with Tsawwassen Soccer Spring Camp
03.2017
Volunteer at Sun Festival
- Current
Starbucks Barista
High School Graduate -
South Delta Secondary School
Currently attending -
Langara Collage
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