Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kiera Boyd

Victoria,BC

Summary

Proven team player with a flexible schedule, I excel in high-pressure environments, as demonstrated at Liberty Kitchen. My experience includes enhancing customer satisfaction and loyalty, and securely managing transactions. Known for punctuality, reliability, and a positive attitude, I effectively balance customer needs with business demands, showcasing my multitasking skills and commitment to excellence.

Overview

4
4
years of professional experience

Work History

Pet Sitter

Self-employed
05.2023 - Current
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.

Restaurant Hostess

Liberty Kitchen Belmont
07.2022 - 06.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Provided exceptional service through friendly interactions with customers and addressing any concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Advised customers about special offerings and menu items to help drive sales.

Cashier

Canadian Tire
06.2021 - 06.2022
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered incoming calls and directed to appropriate departments

Education

High School Diploma -

Pacific Christian School
Victoria, BC
06-2023

Skills

  • Honest and trustworthy
  • Positive attitude
  • Punctual and reliable
  • Flexible schedule
  • Team player

Interests

  • Cooking/Baking
  • Offering time and support to shelters for the homeless, women, and animals
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Pet Sitter

Self-employed
05.2023 - Current

Restaurant Hostess

Liberty Kitchen Belmont
07.2022 - 06.2023

Cashier

Canadian Tire
06.2021 - 06.2022

High School Diploma -

Pacific Christian School
Kiera Boyd