Kiera A. Shea
Victoria,BC
Summary
Hardworking, motivated individual with great communication and organization skills seeking to continue to provide outstanding customer service.
Overview
7
7
years of professional experience
Work History
Host
Moby’s Pub
01.2024 - 01.2025
- Provided exceptional customer service by welcoming and seating guests promptly
- Assisted with taking orders and coordinating with staff to ensure smooth operations
Host
Cassette Dive Bar
05.2023 - 01.2025
- Delivered excellent customer experiences through attentive service and problem-solving
- Supported team with seating arrangements and managing reservations
Customer Service Representative
Twang & Pearl Boutique
05.2022 - 01.2025
- Delivered customer service, created engaging retail displays, handled sales transactions
- Created content for various social media accounts, crafting videos to boost engagement
Server
Pasta Fresca Restaurant
04.2018 - 03.2022
- Assisted with customer service, cooking, and serving meals in a fast-paced environment
Babysitter
Various Families
06.2021 - Current
- Provided dependable childcare for multiple families, fostering a safe and fun environment
Education
Gulf Island Secondary School (GISS)
01.2025
Skills
- Communication
- Attention to Detail
- Work Ethic
- Customer service
Extra-Curricular
Equestrian Training and Riding, 09/2017, Present
- Participated in extensive training and lessons; bought and trained three Bashkir Curly horses.
Volleyball, 09/2022, 11/2022
- Competed on the A team, demonstrating teamwork and dedication.
Competitive Hip-Hop Dance, 09/2013, 06/2017
- Competed in local and national level competitions with 5-7 member crews, winning first place in our category for every competition in 2017.
Hobbies and Interests
- Cooking
- Baking
- Interior design
- Fashion
- Art
- Creative writing
- Working with animals
Volunteer Experience
Circus Instructor, Tsunami Circus, 07/2019, 08/2019
- Taught basic circus skills, developing patience and teamwork while ensuring safety.
Leadership Member, Gulf Island Secondary School (GISS) 09/2023, 06/2024
- Designed school merchandise, organized events, contributed to creating a positive school culture.
References
- Michael Jacobson, Owner, Cassette Dive Bar & Moby’s Pub,
778-855-0399 / mikej@mobyspub.ca
Other references available upon request
Timeline
Host
Moby’s Pub
01.2024 - 01.2025
Host
Cassette Dive Bar
05.2023 - 01.2025
Customer Service Representative
Twang & Pearl Boutique
05.2022 - 01.2025
Babysitter
Various Families
06.2021 - Current
Server
Pasta Fresca Restaurant
04.2018 - 03.2022
Gulf Island Secondary School (GISS)
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