Kiela Currie
Lincoln,ON
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Housekeeping Room Attendant
Hampton Inn Suites
08.2017 - 10.2020
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Cook/Cleaner Helper
Compass Group Inc.
03.2016 - 06.2017
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
High School Diploma -
Fredericton High School
Fredericton, NBSkills
- Safe Chemical Handling
- Supply Replenishment
- Meeting Room Preparation
- Kitchen Cleaning and Dishwashing
- COVID-19 Safety Procedures
- Housekeeping
- Customer Assistance
- Cash Register Operation
- Cash Handling
- Customer Service
- Merchandise Restocking
Timeline
Housekeeping Room Attendant
Hampton Inn Suites
08.2017 - 10.2020
Cook/Cleaner Helper
Compass Group Inc.
03.2016 - 06.2017
High School Diploma -
Fredericton High School
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