Kidadah Watson
San Bernardino
Summary
Compassionate Patient Referral Coordinator known for productivity and efficiency in task completion. Specialize in managing referral processes, enhancing patient coordination, and streamlining healthcare provider communications. Skills include medical terminology understanding, electronic health records (EHR) management, and patient advocacy. Excel in communication, problem-solving, and time management to ensure seamless operations within healthcare settings.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Phlebotomist
Dignity Health Chandler Regional Hospital
Chandler
09.2022 - 03.2023
- Collected blood samples from patients using proper venipuncture techniques.
- Maintained accurate patient records and labeling for all samples collected.
- Performed venipuncture and other blood collection procedures according to established standards.
- Documented patient information into electronic medical records system.
- Used heel and finger stick methods to obtain blood from capillaries.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Behavioral Health Specialist
Banner Health University Medical Center
Mesa
02.2017 - 02.2022
- Assessed patient needs to develop tailored behavioral health plans.
- Facilitated group therapy sessions to promote peer support and engagement.
- Collaborated with healthcare teams to coordinate patient care strategies.
- Conducted intake assessments to determine eligibility for services.
- Monitored patient progress, documenting observations and adjustments needed.
Behavioral Health Specialist
Arizona State Hospital
Phoenix
02.2014 - 08.2016
- Facilitated group therapy sessions to promote peer support and engagement.
- Collaborated with healthcare teams to coordinate patient care strategies.
- Assisted clients in developing coping skills to manage stress, anxiety, depression, and other mental health issues.
- Monitored client progress through regular assessments and documented changes in behavior or symptoms.
- Provided crisis intervention to ensure patient safety and well-being.
Education
Certificate - Phlebotomy
Oquirrh Mountain Phlebotomy School
03.2022 - 04.2022
Certificate - Nursing Assistant
Kivel Campus of Care
08.2002 - 09.2002
Associate of Science - Surgical Technology
The Bryman School
Phoenix, AZ 08.1998 - 06.2000
Skills
- Communication
- Electronic Medical Records
- Microsoft Office, CRM Hub Spot
- Problem Soloving, Leadership Organizational Growth ,Time Management
- Active Listening, Multitasking
Timeline
Phlebotomist
Dignity Health Chandler Regional Hospital
09.2022 - 03.2023
Certificate - Phlebotomy
Oquirrh Mountain Phlebotomy School
03.2022 - 04.2022
Behavioral Health Specialist
Banner Health University Medical Center
02.2017 - 02.2022
Behavioral Health Specialist
Arizona State Hospital
02.2014 - 08.2016
Certificate - Nursing Assistant
Kivel Campus of Care
08.2002 - 09.2002
Associate of Science - Surgical Technology
The Bryman School
08.1998 - 06.2000