Kibrom Habtu
Toronto,ON
Summary
Proven track record in enhancing customer satisfaction and optimizing delivery processes, demonstrated during tenure at Alpha Auto Carrier. Skilled in vehicle loading and route navigation, achieving punctuality in over 95% of deliveries. Excelled in technology use and package handling, significantly improving service quality and operational efficiency. Maintains a strong focus on safety and professional growth.
Diligent [Desired Position] with solid background in logistics and transportation. Proven track record of ensuring timely deliveries and maintaining accurate records. Demonstrated communication and organizational skills to coordinate effectively with team members and clients.
Logistics professional equipped with extensive experience in managing transportation routes and schedules. Adept at ensuring efficiency and reliability in delivery services. Known for strong team collaboration and flexibility, with focus on achieving operational excellence and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Car Carrier
Alpha Auto Carrier
03.2021 - Current
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Optimized routing schedules to minimize transit times while reducing fuel consumption.
- Operated vehicles and equipment to transport packages and mail pieces.
Fule Truck Driver
Westcan Bulk Transport
02.2019 - 02.2021
- Completed daily paperwork accurately before leaving work premises ensuring proper tracking of company''s resources.
- Strengthened customer loyalty through consistent professionalism in both personal interactions and commitment to punctuality in all deliveries made.
- Ensured compliance with weight restrictions by accurately measuring fuel loads before each trip, avoiding fines and legal consequences.
- Completed regular safety drills to ensure preparedness in case of an emergency, minimizing potential risks.
- Contributed to environmental sustainability efforts through responsible fuel handling practices, spill prevention measures, and prompt clean-up when necessary.
- Maintained accurate records of miles driven, fuel distributed, and customers served to enhance overall productivity.
- Accelerated loading times at fuel terminals by coordinating with terminal operators and maintaining organized documentation.
Truck Driver
Canadian Tire Transport
01.2018 - 02.2019
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
Education
GED -
Barka High School
Asmera 07-2003
Skills
- Vehicle loading
- Package handling
- Technology use
- Vehicle inspections
- Logbook Maintenance
- Route Navigation
Languages
English
Professional Working
Amharic
Native or Bilingual
Tigerega
Native or Bilingual
Timeline
Car Carrier
Alpha Auto Carrier
03.2021 - Current
Fule Truck Driver
Westcan Bulk Transport
02.2019 - 02.2021
Truck Driver
Canadian Tire Transport
01.2018 - 02.2019
GED -
Barka High School
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