Summary
Work History
Education
Skills
Languages
Timeline
Generic

Kiayla Charlie

Duncan,BC

Summary

Organized and dependable freshly graduated HCA successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Housekeeper

Parks Place
05.2023 - 02.2024
  • Disinfected and mopped bathrooms and hallways to keep facilities sanitary and clean.
  • Cleaned, dusted, and mopped resident rooms to provide a clean sanitized living environment
  • Cleaned and restocked lining closets with fresh peri cloths, clothing protectors, and bedding
  • Collaborated with other housekeeping staff and caretakers to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Swept and auto-scrubbed dining areas to provide sanitized dining and lounging area

Housekeeper

Viha
08.2022 - 04.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff and healthcare providers to complete tasks efficiently and effectively.
  • Maintained a spotless environment for visitors through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments throughout the building by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep office areas clean and comfortable.
  • Disposed of trash and recyclables twice a day to avoid waste buildup.
  • Engaged with residents on room requirements and amenities to promote overall satisfaction.

Server

Chances Cowichan
11.2019 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Education

HCAP - Health Career Access Program

Vancouver Island University
Duncan, BC
08.2024

Skills

  • Teamwork
  • Self-sufficient
  • Cleaning and organizing abilities
  • Customer Service
  • Excellent oral and written communication
  • Time Management

Languages

English
Native or Bilingual

Timeline

Housekeeper

Parks Place
05.2023 - 02.2024

Housekeeper

Viha
08.2022 - 04.2023

Server

Chances Cowichan
11.2019 - 08.2022

HCAP - Health Career Access Program

Vancouver Island University

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Kiayla Charlie