Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
References
Certification
Section nameHobbies
Timeline
Generic

Kiauna Angeon

Ottawa,ON

Summary

Effective Student committed to learning, developing skills in Human Services and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Manager

Call It Spring
06.2021 - Current
  • Deliver excellent customer service and adhered to standard practices to maximize sales
  • Processed daily paperwork
  • Manage inventory tracking and physical inventory tracking in order to minimize loss
  • Oversee inventory management with cycle counts and audits
  • Handled cash deposits as well as ensuring the store had enough change in the registers
  • Respond to customer concerns in friendly and knowledgeable manner
  • Strengthen workflow productivity by hiring and developing team member's talents
  • Implement improvement plans
  • Provide mentorship for employees to generate sales
  • Promote effective upselling
  • Set weekly schedules with up to 15 employees
  • Oversee 6 different Ottawa locations when District Manager is on vacation
  • Report to District Manager and Sales Director
  • Reviewed monthly sales and performance reports
  • Acts as a leader to the team.

Assistant Manager

Call It Spring
10.2020 - 06.2021
  • Assisted manager with daily duties
  • Provide trainings to new employees
  • Handled cash deposits
  • Filling in for senior management in case of their absence
  • Ensuring that goals and objectives are met
  • Creating reports, analyzing, interpreting and presenting data
  • Assisting clients on the sales floor with products and sale transactions
  • Stock reception
  • Managing customer complaints and resolving their issues
  • Filling in for senior management in case of their absence
  • Supervising, leading and motivating employees.

Key Holder

Bluenotes
01.2019 - 10.2020
  • Make sure shoes are properly facing the right way
  • Assists customers with shoes and accessories
  • Give customers proper knowledge about shoes and shoe care
  • Make sure shipments are done
  • Put shoe boxes away in their proper order by name and size
  • Order shoes on for customers if the preferred shoe is unavailable in store
  • Assists customer with sale transactions and returns
  • Make sure each shoe's demo is on the sales floor
  • Clean store at the end of the night.

Education

Human Services Foundations -

Algonquin College
Ottawa, ON
12.2023

Child & Youth Care -

Algonquin College
Ottawa, ON
01.2020

Skills

  • Ability to demonstrate communication skills both oral and written
  • Able to work under pressure, especially in a fast paced environment
  • Able to negotiate, compromise and work well with others
  • Work well with both children and adults
  • Active Listener
  • Make sure work is well organized
  • Store opening and closing procedures
  • Team oriented
  • Assessment and program planning
  • Behavior management
  • Person-centered planning
  • Crisis intervention
  • Personnel Development

Languages

Fluent in English and French both oral and written.
Native or Bilingual

Volunteer Experience

Vanier Public School, Placement Student, Child and Youth Practitioner General, Ottawa ON, 09/01/20, 04/01/20, Co-op placement in a kindergarten classroom., Assisted children with learning needs, Monitored and documented children's progress, Responded to crisis interventions using appropriate intervention techniques, Supported daily school activities, promoting independence and skill development, Assisted in organizing and facilitating recreational and educational activities, Collaboration with staff members to promote a positive work environment

References

  • Patricia Edouard, Store manager (Sirens, Boathouse, Call It Spring), (613) 316-4289
  • Stephanie Karam, Store manager (Call It Spring), (613) 858-6670

Certification

  • G Class driers license obtained August 2023


Section nameHobbies

Part time nail technician

Going out with friends

Watching shows and movies

Timeline

Store Manager

Call It Spring
06.2021 - Current

Assistant Manager

Call It Spring
10.2020 - 06.2021

Key Holder

Bluenotes
01.2019 - 10.2020

Human Services Foundations -

Algonquin College

Child & Youth Care -

Algonquin College

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Kiauna Angeon