Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Kiara Jones

Kamloops,BC

Summary

A dynamic professional with a proven track record at Mittz Kitchen, adept in team training and problem-solving. Excelled in enhancing customer service and sales targets through effective crew coordination and operating system management. Demonstrated exceptional multitasking and interpersonal skills, significantly improving customer loyalty and operational efficiency.

Overview

9
9
years of professional experience

Work History

Server Manager

Mittz Kitchen
08.2018 - Current
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Cultivated warm relationships with regular customers.
  • Serving and bartending my own sections of tables while maintaining good service.

Retail Sales Associate

Bikini Bills
09.2016 - 09.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Dishwasher

Mittz Kitchen
10.2017 - 08.2018
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Warehouse Inventory Clerk

NRI Distribution Inc
06.2016 - 09.2016
  • Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
  • Collaborated with team members to achieve a well-coordinated inventory management system.
  • Assisted in annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records.
  • Reduced stock discrepancies by diligently investigating variances and making necessary adjustments to reflect accurate inventory levels.
  • Maintained inventory count, tracked usage, and documented variances.

Fast Food Cashier

MacDonalds
05.2015 - 09.2016
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Assisted counter staff in packing ready orders and distributing to customers.

Education

BBA - Marketing

Thompson River University
Kamloops, BC
09-2027

High School Diploma -

Westsyde Secondary School
Kamloops, BC
06-2018

Skills

  • Operating system management
  • Team Training
  • Backup Management
  • Crew Coordination
  • Problem solving

Languages

English
Professional Working

Interests

  • DIY and Home Improvement
  • Backpacking and Hiking
  • Gym Workouts
  • Personal Development and Self-Improvement
  • I enjoy helping others and giving back to the community]
  • Getting involved in local advocacy groups to promote positive change in the community
  • Volunteer Work

Timeline

Server Manager

Mittz Kitchen
08.2018 - Current

Dishwasher

Mittz Kitchen
10.2017 - 08.2018

Retail Sales Associate

Bikini Bills
09.2016 - 09.2018

Warehouse Inventory Clerk

NRI Distribution Inc
06.2016 - 09.2016

Fast Food Cashier

MacDonalds
05.2015 - 09.2016

BBA - Marketing

Thompson River University

High School Diploma -

Westsyde Secondary School

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Kiara Jones