Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kiara deRoy

Duncan,Canada

Summary

Detail-oriented recent graduate equipped with strong research, technical, and problem-solving skills. Demonstrates exceptional ability to learn new concepts swiftly while effectively managing time and handling challenging workloads. Prepared to apply academic knowledge in a professional setting and contribute to organizational success.

Overview

3
3
years of professional experience

Work History

Trainer, Counter Staff

Tim HORTONS
Duncan, Canada
12.2022 - Current
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Demonstrated strong multitasking skills while handling multiple tasks, such as cashiering, stocking shelves, answering phone calls, and cleaning work areas.
  • Utilized effective communication skills to build relationships with customers and coworkers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Housekeeping and Laundry Attendant

Island Health
Duncan , British Columbia
06.2021 - 12.2022
  • Provided a warm reception for guests, enhancing their overall experience.
  • Maintained an organized supply closet ensuring that all materials were labeled correctly.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Organized storage areas for efficient use of space.
  • Followed safety procedures when using chemical cleaners and power equipment.
  • Kept up-to-date records of items cleaned in each room.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Cashier

Island Return IT
Duncan, Canada
06.2021 - 05.2022
  • Greeted customers and provided friendly customer service.
  • Provided excellent customer service by greeting customers and offering assistance
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment
  • Operated the POS system efficiently to ensure accurate transactions
  • Utilized problem solving skills to effectively handle difficult situations
  • Answered customer inquiries regarding store policies and procedures.

Education

Certification in Bookkeeping/ Accounting -

Career City College
Kelowna
10-2024

Skills

  • POS system operations
  • Cash handling expertise
  • Multitasking and prioritization
  • Verbal and written communication
  • Organization skills
  • QuickBooks
  • Microsoft Office
  • Customer Relations

References

References available upon request

Timeline

Trainer, Counter Staff

Tim HORTONS
12.2022 - Current

Housekeeping and Laundry Attendant

Island Health
06.2021 - 12.2022

Cashier

Island Return IT
06.2021 - 05.2022

Certification in Bookkeeping/ Accounting -

Career City College

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Kiara deRoy