Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Kiara Cruz

Milton,ON

Summary

Skilled in providing top-notch hospitality, creating memorable experiences, and ensuring customer satisfaction. Ready to contribute my expertise and passion for the entertainment industry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

State & Main
08.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Demonstrates exceptional customer service skills through attentive and personalized interactions
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service

Bartender/Hostess

Shoeless Joes Sports Bar And Grill
06.2021 - 08.2023
  • Portrayed a charismatic and polished appearance, captivating customers with an attractive and confident demeanor.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened/closed the bar according to established procedures, ensuring preparedness for each shift.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Education

High School Diploma -

St Francis Xavier Catholic Secondary School

Dentistry

The Canadian Academy of Dental Health
07.2024

Skills

  • Suggestive Selling
  • Hospitality and Guest Service
  • Relationship Building
  • Team Collaboration
  • Highly Reliable
  • Professional Appearance

Accomplishments

Represented Team Canada as a member of the dance team at the 2019 World International Dance Championship, achieving a top 3 placement.

Certification

Smart Serve Ontario Certification

Timeline

Waitress

State & Main
08.2023 - Current

Bartender/Hostess

Shoeless Joes Sports Bar And Grill
06.2021 - 08.2023

High School Diploma -

St Francis Xavier Catholic Secondary School

Dentistry

The Canadian Academy of Dental Health
Kiara Cruz