Kiara Charles
Hayward
Summary
Dedicated Security Officer with extensive experience at Garda Security, excelling in access control and emergency response. Proven ability to enhance safety through vigilant patrol monitoring and effective visitor screening. Recognized for superior customer service and strong relationship-building skills, ensuring a secure and welcoming environment for all guests.
Overview
6
6
years of professional experience
Work History
Security Officer
Garda Security
07.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Education
High School Diploma - Basic Education
Fremont High School
Oakland, CA06.2004
Skills
- Access control
- Emergency response
- Patrol monitoring
- Report writing
- Customer service
- Visitor screening
- Incident reporting
- Team collaboration
- Attention to detail
- Detail-oriented
- Superior customer service
- Relationship building and management
- Employee training
Timeline
Security Officer
Garda Security
07.2019 - Current
High School Diploma - Basic Education
Fremont High School
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