Kianna Sheppard
Harbour Grace,Canada
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
06.2024 - Current
- Delivered exceptional customer service by accurately taking and processing orders in high-pressure environment.
- Operated kitchen equipment efficiently to prepare food items according to quality standards.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Trained new crew members on operational procedures and safety protocols effectively.
BARISTA
Starbucks
10.2022 - 10.2023
- Operated cash registers and handled cash and card transactions.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
SERVER
Ches's Fish and Chips
06.2022 - 10.2022
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
Education
HIGH SCHOOL DIPLOMA - undefined
Carbonear Collegiate
Carbonear, NL06.2022
Skills
- Customer Service
- Cleaning techniques
- POS Systems
- Food Preparation
- Multitasking and organization
- Time management
- Problem-solving
Certification
Drivers license
Languages
French
Advanced
Timeline
Crew Member
McDonald's
06.2024 - Current
BARISTA
Starbucks
10.2022 - 10.2023
SERVER
Ches's Fish and Chips
06.2022 - 10.2022
HIGH SCHOOL DIPLOMA - undefined
Carbonear Collegiate
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