Kianna Mitchell
Surrey,BC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
La Vie En Rose
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Host / Busser
Andreas Restaurant
06.2022 - 09.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Front Area / Drive Thru
McDonald's
10.2021 - 08.2022
- Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
- Worked effectively in fast-paced environments.
- Maintained high customer satisfaction levels by preparing orders accurately.
- Maintained cleanliness standards of the drive-thru area, ensuring a positive experience for both staff and customers.
Education
Diploma -
Langley Secondary School
Langley, BC06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Outgoing Personality
- Cash Handling
Timeline
Sales Associate
La Vie En Rose
12.2023 - Current
Host / Busser
Andreas Restaurant
06.2022 - 09.2023
Front Area / Drive Thru
McDonald's
10.2021 - 08.2022
Diploma -
Langley Secondary School
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