Kianna Groth
Coaldale,AB
Summary
Proven multitasker and quick learner, excelled at The Chopped Leaf by enhancing customer satisfaction through exceptional service and maintaining rigorous cleanliness standards. Demonstrated strong communication and problem-solving skills, significantly contributing to team efficiency and productivity in fast-paced environments. Achieved reduced wait times and spoilage rates, showcasing a strong work ethic and attention to detail.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Food Service Worker
The Chopped Leaf
Coaldale, AB
09.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Retail Sales Associate
Footlocker Inc.
Lethbridge, AB
09.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Grocery Clerk
Coaldale Food Market
Coaldale, AB
09.2021 - 09.2022
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
Education
High School Diploma -
Lethbridge Collegiate Institute
Lethbridge, AB05.2024
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Cleaning and sanitation
- Problem-Solving
- Strong Communication Skills
- Attention to Detail
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
Snowboarding, Horseback riding, Hiking, Hanging out with my Family & Friends.
I enjoy various sports such as, snowboarding, horseback, softball. I have been involved in dance since the age of two, learning and preforming dances such as, jazz, tap, ballet, modern, lyrical, and hip hop. I was in the role of a competitive dancer for 8 years, i have won various team and individual awards at different competitions.
I enjoy spending time with my family & friends, this involves, hiking, going on trips such as, camping or family vacations.
References
Amanda Ivanics
(403) 647 - 7490
aivanics9@gmail.com
Kenzie Patterson
(403) 634 - 9164
mckenzie.homles8@gmail.com
Dylan Ressler
(403) 634 - 4341
Timeline
Food Service Worker
The Chopped Leaf
09.2023 - Current
Retail Sales Associate
Footlocker Inc.
09.2022 - Current
Grocery Clerk
Coaldale Food Market
09.2021 - 09.2022
High School Diploma -
Lethbridge Collegiate Institute