Kianna Gonnella
Toronto,Canada
Summary
Highly motivated professional with strong work ethic and exceptional customer service skills. Proven ability to engage guests and collaborate effectively in team settings. Seeking to leverage communication and organizational skills in a Tutor/Teacher role to support and motivate students in their learning journey. I have tutored many foreign students in the English language via online and in Toronto. I hope to further these skills in the classroom as an English Teacher. I have my Bachelor’s degree in English as well as my TEFL certificate. I am passionate about the English language and hope to share that passion with students ranging from a basic level of communication to a fluent level.
Additional notes: I have wanted to teach English in Japan for many years now as I fell in love with learning about their culture. I am dedicated to seeking a position there to experience the culture first hand. I have been taking Japanese lessons on and off for quite some time but now that I have my Bachelor's degree, I am committed to learning the language. I have taken my N5 and hope to take my N4 or N3 this year. Not only do I want to teach English while in Japan, I also want to learn while I'm there as well.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SERVER/BARTENDER
Jack Astors
05.2022 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Assisted with training of new staff members.
- Used focus and memorization skills to keep track of tables and remember orders.
Tutor
Tutoria
01.2025 - 07.2025
- Developed individualized lesson plans to enhance student understanding and engagement.
- Provided one-on-one tutoring sessions in various subjects, improving academic performance.
- Utilized educational technology tools to track student progress and adapt teaching methods.
- Collaborated with parents and educators to align tutoring strategies with classroom goals.
NANNY
Lullaby Nannies
09.2021 - 05.2022
- Built trust through open communication with both children and their parents.
- Exhibited patience and understanding when dealing with difficult behaviors from children.
- Encouraged intellectual growth through reading stories, playing educational games, and teaching basic concepts.
- Took children for walks or played in park, maximizing time spent outdoors.
- Showed excellent organizational abilities when planning activities, preparing meals, and maintaining the house.
- Developed strong communication skills by interacting with parents and developing relationships with families.
- Managed household chores such as laundry, tidying up bedrooms, taking out trash.
- Utilized problem-solving skills to manage challenging situations that arose while caring for children.
NANNY
01.2020 - 01.2021
- Developed relationships with the children to foster trust and respect.
- Displayed creativity in organizing fun activities to keep kids engaged and entertained.
- Provided consistent structure by setting clear boundaries and expectations for behavior.
- Demonstrated effective conflict resolution techniques when managing disagreements between siblings or other children.
Education
TEFL Certificate -
International Academy
03.2025
BACHELOR OF ARTS (B.A.) - ENGLISH
University of Maryland
College Park, MD, US08.2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
- Fast Learner
- Motivating students
- Pronunciation coaching
- Organizational and time management skills
- Lesson planning
- Creating lessons
- Encouraging students
- Effective communication
Languages
English
Native or Bilingual
Japanese
Limited Working
Certification
NSLS Leadership Program
Interests
- Music
- Creative Writing
- Volunteer Work
- Youth Development Programs
- Getting involved in local advocacy groups to promote positive change in the community
- Reading
- Participating in cultural exchange programs and homestays
- Historical Exploration
- Adventure Travel
Timeline
Tutor
Tutoria
01.2025 - 07.2025
SERVER/BARTENDER
Jack Astors
05.2022 - Current
NANNY
Lullaby Nannies
09.2021 - 05.2022
NANNY
01.2020 - 01.2021
BACHELOR OF ARTS (B.A.) - ENGLISH
University of Maryland
TEFL Certificate -
International Academy
Seeking Position
Title: Tutor/Teacher