Kianna Chhing
Brantford,ON
Summary
Passionate and dedicated customer service professional with over a year of experience at Cobs Bread, where I have excelled as a Sales Assistant and Key-holder since November 2022. Known for delivering exceptional customer experiences, I bring strong skills in customer engagement, organization, critical thinking, teamwork, and effective communication. Proven leadership and reliability have been demonstrated through my keyholder responsibilities. I am eager to leverage my experience in a new opportunity within a dynamic work environment, open to both part-time and full-time roles, and ready to take on fresh challenges.
Overview
6
6
years of professional experience
Work History
Sales Assistant Team Member
COBS Bread Bakery
11.2022 - Current
- Deliver exceptional customer service by assisting customers in product selection, addressing questions, and ensuring a positive experience.
- Demonstrate effective communication skills to show product information, promotions, and upsell opportunities.
- Showcase strong organizational skills in maintaining a visually appealing store layout and managing inventory to meet customer demand.
- Collaborate seamlessly with team members to achieve sales targets and enhance overall store performance.
- Express critical thinking in resolving customer issues, handling cash transactions, and providing timely and accurate information.
- Recognized for outstanding performance, promoted to the role of key-holder, demonstrating leadership and trustworthiness.
- Continuously stay updated on product knowledge and contribute to a positive work environment.
- Thrives in fast-paced work environments, with the ability to adapt and make quick decisions, as well as multitask efficiently while maintaining a high level of accuracy and attention to detail.
Babysitter
Jessica Gallant-Lemke
01.2019 - 10.2022
- Provided weekend and seasonal care for a 6-year-old, ensuring a safe, engaging, and nurturing environment.
- Prepared nutritious snacks and meals, ensuring the child's needs for feeding and hygiene were consistently met.
- Maintained a clean and organized home environment in readiness for parents' return.
- Built and maintained a strong rapport with the parent, regularly communicating updates and feedback on the child's well-being.
Landscaper
John Lourenko
06.2018 - 08.2021
- Maintained grounds by trimming, weeding, and general clean-up
- Consistently kept yards and work areas clean, contributing to a safe and organized environment.
- Provided valuable assistance with a variety of yard tasks, demonstrating flexible and proactive approach to meeting diverse needs.
- Made efforts to clean and organize yards, demonstrating a commitment improving overall functionality and aesthetic appeal.
Education
Ontario Secondary School Diploma -
Pauline Johnson Collegiate & Vocational School
Brantford, ON10.2023
Skills
- Customer service
- Sales skills
- Communication
- Organization
- Positive attitude and behaviour
- Capable of striving in both independently and collaboratively
- Leadership
- Adaptability
- Strong attention to detail
Languages
English
Native or Bilingual
Timeline
Sales Assistant Team Member
COBS Bread Bakery
11.2022 - Current
Babysitter
Jessica Gallant-Lemke
01.2019 - 10.2022
Landscaper
John Lourenko
06.2018 - 08.2021
Ontario Secondary School Diploma -
Pauline Johnson Collegiate & Vocational School
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