Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Kianazsadat Kimiaei

Montreal,QC

Summary

Proven receptionist with a track record of enhancing customer satisfaction and streamlining appointment schedules at a private vet clinic. Excelled in organization and technical support, demonstrating top-notch time management and data entry skills. Achieved a significant reduction in scheduling conflicts, ensuring a smooth and efficient front desk operation.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

1
1
year of professional experience

Work History

Receptionist

For a Private Vet Clinic
11.2023 - 06.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Receptionist

For a Private Psychiatric Clinic
06.2023 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

Bachelor of Science - Biology

Concordia University
Montreal, None
04-2028

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • File management
  • Documentation and reporting
  • Tech-Savvy
  • Technical support

Languages

English
Full Professional
Persian
Native or Bilingual
French
Elementary

Timeline

Receptionist

For a Private Vet Clinic
11.2023 - 06.2024

Receptionist

For a Private Psychiatric Clinic
06.2023 - 10.2023

Bachelor of Science - Biology

Concordia University
Kianazsadat Kimiaei