Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kiana Shahangian

Toronto,ON

Summary

Lavis was a place where I gained extensive experience in customer and sales service. We significantly boosted our sales by building strong connections not only with customers but, more importantly, within our team. The diverse range of preferences and personalities in our workplace led to impressive results, attracting the majority of the customer base we targeted. At Lavis, all employees are trained in strong organizational skills. I can confidently say that during my time there, I developed solid problem-solving and customer management skills.


Overview

2
2
years of professional experience

Work History

Sales Associate

Free Lance Sales
01.2022 - 08.2023
  • Arranged racks and shelves to improve store appearance and promote products.
  • Managed cash transactions accurately and followed company policies.
  • Built customer relationships to enhance satisfaction and encourage repeat business.
  • Handled returns, exchanges, and refunds by following store policy.
  • Greeted customers warmly to make a positive first impression and welcome both potential and new customers.
  • Assisted customers by answering questions about sizing and available models in stock.
  • solving costumer's concerns by recommending relevant products based on their budget.
  • Addressing customer concerns by recommending relevant products within their budget.

Education

Bachelor of Science - Biology

York University
Toronto, ON
01.2027

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Store Opening and Closing

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Timeline

Sales Associate

Free Lance Sales
01.2022 - 08.2023

Bachelor of Science - Biology

York University
Kiana Shahangian