Kiana Sawh
Toronto,ON
Summary
Motivated first-year student with proven leadership, client-engagement strengths, and a passion for law/consulting, eager to contribute fresh insights and develop practical skills in a fast-paced business environment.
Overview
3
3
years of professional experience
Work History
Founder
DormConnect
06.2025 - Current
- Successfully connected Wilfrid Laurier University's first year students with their roommates
- Coordinated every match and confirmed residence placements before emailing students
- Successfully connected 1520 roommates before their first year started
Front Desk Supervisor
Cactus Club Cafe
Toronto, Ontario
10.2022 - 08.2025
- Managed the front desk department and led a team of 30 hosts
- Ensured smooth guest experiences in a high-volume environment with an average of 250 reservations per shift
- Designed and implemented training materials used all across Ontario (signage, diagrams, videos) to standardize onboarding and improve team performance
- Successfully managed conflict resolution and customer concerns, balancing service standards with company policies
- Participated in hiring fairs for new locations representing the Front Desk department along with many other industry professionals by interviewing an average of 50 applicants each day
Boutique Associate
Aritzia
Toronto, Ontario
10.2023 - 01.2024
- Advised clients with personalized styling and product recommendations
- Partnered with team members to maintain high visual standards
- Ensured efficient store operations
- Multiple roles: cashier, dressing room associate, merchandise associate, sales associate
Corporate Law Intern
Feross Inc.
Toronto, Ontario
02.2023 - 07.2023
- Reviewed and accurately amended corporate documents
- Ensured legal compliance for all files
- Assisted in corporate filings and updating corporate records
- Networked with with senior professionals
Education
BBA - Business Administration
Wilfrid Laurier University
Waterloo, ON04-2029
High School Diploma -
Bishop Allen Academy
Etobicoke, ON06-2025
Key Skills
- Team leadership
- Customer service
- Event coordination
- Client engagement
- Collaboration
Languages
English
Native/ Bilingual
French
Full Professional
Timeline
Founder
DormConnect
06.2025 - Current
Boutique Associate
Aritzia
10.2023 - 01.2024
Corporate Law Intern
Feross Inc.
02.2023 - 07.2023
Front Desk Supervisor
Cactus Club Cafe
10.2022 - 08.2025
BBA - Business Administration
Wilfrid Laurier University
High School Diploma -
Bishop Allen Academy