Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

Kiana Rad

Toronto,ON

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.

Overview

2
2
years of professional experience

Work History

Customer Service

Laura Clothing
11.2023 - 12.2023

As a volunteer, contributing my time and efforts to help the store run smoothly.

  • Paid attention to detail while completing assignments.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked effectively in fast-paced environments.

Customer Service Cashier

Alborz Clothing Store
06.2022 - 08.2023
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Utilized various software applications to process customer orders.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Processed refunds and exchanges in accordance with company policy.

Education

High School Diploma -

Alame Amini
Karaj, Iran
03.2022

Skills

  • Training development aptitude
  • Customer Service
  • Work Prioritization
  • Patience Maintenance

Languages

English

Availability

All Days


Timeline

Customer Service

Laura Clothing
11.2023 - 12.2023

Customer Service Cashier

Alborz Clothing Store
06.2022 - 08.2023

High School Diploma -

Alame Amini
Kiana Rad