Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Kiana Martinez

Paso Robles

Summary

Dynamic restaurant worker with proven expertise at Smash n Roll, excelling in customer service and team collaboration. Recognized for enhancing customer satisfaction through effective problem resolution and maintaining food safety standards. Bilingual and skilled in order accuracy, I thrive in fast-paced environments, ensuring a seamless dining experience for all patrons.

Overview

1
1
Certification

Work History

Restaurant Worker

Smash n Roll
Paso Robles
06.2025 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.
  • Responded promptly to customer complaints concerning meal preparation or service issues.
  • Cleaned, sanitized, and organized kitchen equipment, utensils, and surfaces.
  • Assisted head chef in preparing dishes for customers.
  • Organized food items in kitchen storage areas.
  • Restocked condiments and sauces as necessary.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Greeted patrons, speaking clearly to take orders and give details about food items.
  • Take orders for food and beverages from guests promptly and accurately.

Education

High School Diploma -

Paso Robles High School
Paso Robles, CA
06-2025

Skills

  • Customer service
  • Team collaboration
  • Problem resolution
  • Time management
  • Food safety practices
  • Inventory management
  • Communication skills
  • Order taking accuracy
  • Menu memorization
  • Food safety
  • Cash handling proficiency
  • Customer service focus
  • Bilingual education
  • Bilingual fluency

Languages

Spanish
Professional

Certification

  • Food Handlers Certificate
  • Seal of Biliteracy

Accomplishments

  • Lions Club award recipient
  • Pride of the Bearcat award
  • Varsity STUNT captain 2 years
  • Cheer Captain 1 year

Affiliations

  • Help with Youth Cheerleading in the community
  • Student Athletic Council-club
  • Superintendent Advisory Comitee-club
  • Beach Clean Up-club
  • Apart of the Cheer and STUNT program all 4 years

References

References available upon request.

Timeline

Restaurant Worker

Smash n Roll
06.2025 - Current

High School Diploma -

Paso Robles High School

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Kiana Martinez