Kiana Jeannotte
Stonewall,MB
Summary
Dependable individual effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant
Silver Heights Veterinary Hospital
08.2018 - Current
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
- Streamlined appointment scheduling to optimize daily operations.
- Provided customer support to clients, answering questions and addressing concerns.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Managed ordering and receiving of inventory items.
Veterinary Receptionist/Assistant
Stonewall Veterinary Hospital
04.2015 - 08.2018
- Efficiently scheduling appointments and managing patient records.
- Boosted clinic revenue with accurate billing and invoicing procedures.
- Improved client relationships by providing exceptional customer service to pet owners
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
- Maintained confidentiality of sensitive client information while handling financial transactions accurately.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
Education
Science
University of Manitoba
Winnipeg, MBVeterinary Office Assistant
Robertson College
Winnipeg, MB10.2015
High School Diploma -
LSRCSS
Selkirk, MB06.2014
Skills
- Lab Operations
- Client Education
- Cleaning and Sanitizing
- Patient Flow Management
- Client Communication
- Appointment Scheduling
- Laboratory Procedures
- Medical Record Keeping
- Patient Restraint
- Surgical Assistance
- Equipment Preparation
- Supply Ordering and Restocking
Languages
English
Full Professional
Timeline
Veterinary Assistant
Silver Heights Veterinary Hospital
08.2018 - Current
Veterinary Receptionist/Assistant
Stonewall Veterinary Hospital
04.2015 - 08.2018
Science
University of Manitoba
Veterinary Office Assistant
Robertson College
High School Diploma -
LSRCSS
Similar Profiles
Giovanna De La CruzGiovanna De La Cruz
Emergency Veterinary Technician at Barton Heights Veterinary HospitalEmergency Veterinary Technician at Barton Heights Veterinary Hospital
Karen MunozKaren Munoz
Veterinary Assistant at Red Bank Veterinary Hospital, Oakhurst Veterinary HospitalVeterinary Assistant at Red Bank Veterinary Hospital, Oakhurst Veterinary Hospital
Urooj AhmedUrooj Ahmed
Medical Assistant - Cancer Center at Silver Cross Hospital, Silver Cross BoulevardMedical Assistant - Cancer Center at Silver Cross Hospital, Silver Cross Boulevard
Stacey NickelStacey Nickel
Hairstylist, Salon Owner at Iconic Beauty BarHairstylist, Salon Owner at Iconic Beauty Bar
Glen MarttilaGlen Marttila
Manager, Investment Operations Support at Canada LifeManager, Investment Operations Support at Canada Life