Summary
Overview
Work History
Education
Skills
Timeline
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KIANA HOSSEINZADEH

Vancouver,Canada

Summary

Driven and resourceful administrative professional with 6+ years of experience assisting high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully managing high-volume workloads in rapidly changing environments.

Overview

9
9
years of professional experience

Work History

Project Coordinator

Boyden
08.2023 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
  • Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for [Number] executives.
  • Planned, designed, and scheduled phases for large projects.
  • Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.

Senior Executive Assistant

Vancity Credit Union
11.2021 - 04.2023
  • Created regular reports and updated internal databases.
  • Served as resource for research and information Equity & People's department leaders.
  • Managed executives' complex and frequently changing travel arrangements and coordinated pre-planning of trips.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Created expense reports, budgets, and filing systems for management team.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Maintained confidential, administrative support to executive team and members of board of directors.
  • Supported human resources department in annual employee review process to manage performance merit increases.
  • Processed timecards and payroll data for team of employees.

Executive Assistant

McCurdy Financial Planning
02.2020 - 11.2021
  • Screened calls and emails and initiated actions to respond or direct messages to managers
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity
  • Upheld strict timetables by maintaining accurate, balanced calendars
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum
  • Organized materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders
  • Trained junior office staff in correct procedures and reporting requirements
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.

Senior Executive Assistant

Capri Holdings Limited
06.2018 - 11.2020
  • Managed complex calendar scheduling with a focus on the proper allocation of executive availability
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team
  • Compiled and analyzed sales and marketing reports for marketing executives and provided executive summaries
  • Scheduled monthly and annual offsite visits with top national and international executives
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams
  • Assisted with team-building initiatives and overall support for maintenance of organizational culture and employee morale
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Store Manager

Michael Kors
01.2015 - 07.2018
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies
  • Reviewed and maintained employee punches to verify correct pay each pay period
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Education

BBA: Bachelor of Business Administration -

Capilano University
North Vancouver, BC
04.2019

Skills

  • Advanced MS Office
  • Critical and creative thinking
  • Effective problem solver
  • Efficient under pressure
  • Strong attention to detail
  • Report analysis
  • Outstanding multitasking abilities
  • Quality control and improvements
  • Travel coordination
  • Filing and data archiving
  • Customer Relationship Management
  • Software (CRM)
  • Schedule coordination
  • Client and corporate communication
  • Talent recruitment
  • Training and development
  • Contract negotiation
  • Presentation and public speaking

Timeline

Project Coordinator

Boyden
08.2023 - Current

Senior Executive Assistant

Vancity Credit Union
11.2021 - 04.2023

Executive Assistant

McCurdy Financial Planning
02.2020 - 11.2021

Senior Executive Assistant

Capri Holdings Limited
06.2018 - 11.2020

Store Manager

Michael Kors
01.2015 - 07.2018

BBA: Bachelor of Business Administration -

Capilano University

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KIANA HOSSEINZADEH