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Dedicated Waitress with over 3 years of experience delivering exceptional customer service in high volume restuarants and airport hospitality environment. skilled in food and beverages services, ensures order accuracy and enhances guest experiences through effective communication and menu knowledge. Drives sales through upselling techniques and fosters a positive atmosphere. a reliable team player who thrives in fast-paced, multi cultural environments and is eager to contribute to an outstanding guest experience a board a cruise ship

As a seasoned and professional server, I have a proven history of delivering exceptional customer service, successfully upselling, and maintaining high standards in fast-paced dining environments. Highly skilled in food safety practices, order accuracy, multitasking, and effective communication, consistently ensuring smooth operations and positive guest experiences. I have received recognition for my ability to improve workflow, enhance team efficiency, and contribute to increased customer satisfaction and repeat business. Known for adaptability, problem-solving, and maintaining a welcoming atmosphere even during peak hours.
In addition, I have gained experience in the retail industry, excelling at accurately handling transactions, maintaining clean and organized work areas, and cultivating strong customer relationships. I am known for my reliability, efficiency, and commitment to supporting team success while meeting the evolving needs of the workplace.
I possess a solid background in retail operations and customer service, which enables me to consistently ensure accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. I have proven my proficiency in managing cash and effectively communicating with customers. I am a professional retail worker, equipped with solid experience and prepared for this role. Adept at handling transactions, providing exceptional customer service, and maintaining a clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. I am known for my reliability, efficiency, and ability to foster positive relationships with customers.

Experienced professional with over 30 years in the food service industry and 15 years in retail, skilled in leadership, customer service, and team management. Adept at multitasking, relationship building, and problem-solving. Eager to advance into assistant manager or management roles, leveraging strong organizational and communication skills to drive team success and continuous improvement. Willing to relocate: Anywhere Authorized to work in the US for any employer

Dynamic and results-driven professional with extensive experience at IHOP, excelling in customer service and cash handling. Proven ability to enhance guest satisfaction through effective communication and strong multitasking skills. Recognized for building rapport with customers and consistently delivering exceptional dining experiences in high-pressure environments.

Experienced in serving guests efficiently, with a background in food service that includes taking orders and ensuring customer satisfaction. Demonstrated ability to manage time effectively while maintaining cleanliness and organization in dining areas. Knowledgeable in food safety practices and proficient in using POS systems for cash handling and order processing. Previous experience in retail sales has enhanced customer engagement skills and the ability to handle inquiries and complaints professionally.

Kiana Gutierrez

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Waitress

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Bachelor of Architecture - Architecture

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Waitress

Palomar College

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