Kiana Gjovig
El Granada
Summary
Dynamic hospitality professional with a strong focus on customer service and team collaboration. Recognized for enhancing guest experiences through effective time management and attention to detail.
Overview
4
4
years of professional experience
Work History
Host/Table Busser
The Mullins Steak House
Half Moon Bay
10.2024 - 12.2025
- Greeted guests, ensuring a positive first impression upon arrival.
- Optimized seating arrangements for maximum guest satisfaction.
- Coordinated with servers and kitchen staff to streamline service flow during peak hours.
- Provided menu recommendations and answered customer inquiries to enhance dining experience.
- Handled guest complaints, making sure everyone was provided for.
- Answered customer questions about hours, seating, and menu information.
Hostpitality
Mavericks Creperie
Half Moon Bay, CA
08.2023 - 11.2024
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
- Assisted in training new staff on hospitality standards and operational procedures.
- Supported inventory management by monitoring stock levels and assisting with orders.
- Prepared beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
Hostpitality
The Yacht Club
Half Moon Bay
09.2021 - 10.2023
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
- Monitored inventory levels of dining supplies, restocking as needed to prevent shortages.
- Trained new bussers on proper table service protocols and sanitation standards.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Inspected washed items for quality assurance and compliance with safety standards
Hostpitality
Nanos Ohana Cafe
Half Moon Bay, CA
02.2023 - 07.2023
- Maintained cleanliness and organization of dining areas to provide guests with a positive experiences.
- Prepared and served food and beverages in compliance with health and safety regulations.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Education
High School Diploma -
Half Moon Bay High School
Half Moon BaySkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Timeline
Host/Table Busser
The Mullins Steak House
10.2024 - 12.2025
Hostpitality
Mavericks Creperie
08.2023 - 11.2024
Hostpitality
Nanos Ohana Cafe
02.2023 - 07.2023
Hostpitality
The Yacht Club
09.2021 - 10.2023
High School Diploma -
Half Moon Bay High School