Kiana Ducharme
Vernon,BC
Summary
Experienced non-medical Care Provider offering 10+ years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
10
10
years of professional experience
Work History
Care Support Worker
Comforts Of Home - Care
10.2023 - 03.2024
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
- Established rapport with clients and families to foster open communication and trust.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
Child Care Assistant
Debbie’s Daycare
11.2013 - 07.2022
- Enhanced children''s emotional well-being by creating a nurturing and supportive environment.
- Promoted early literacy development by reading engaging stories and implementing age-appropriate activities.
- Ensured physical safety of children by closely supervising during indoor and outdoor playtime.
- Improved communication skills among children through interactive group games and role-playing exercises.
Guest Services Receptionist
Canad Inns Destination Centre Transcona
08.2017 - 09.2019
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Handled high-pressure situations with professionalism, resolving guest complaints diplomatically and maintaining customer loyalty.
- Strengthened relationships with repeat customers through attentive service and recognition of their preferences.
- Collaborated with housekeeping and maintenance teams to address guest concerns and maintain room quality standards.
Education
High School Diploma -
Murdoch Mackay Collegiate
Winnipeg, MB06.2017
Skills
- CPR Certification
- Compassionate Care
- Flexible Schedule
- Housekeeping
- Activity Planning
- Physical Strength
- Meal Preparation
- Respectful and Compassionate
- Client documentation
- Personal Hygiene Assistance
Languages
English
Timeline
Care Support Worker
Comforts Of Home - Care
10.2023 - 03.2024
Guest Services Receptionist
Canad Inns Destination Centre Transcona
08.2017 - 09.2019
Child Care Assistant
Debbie’s Daycare
11.2013 - 07.2022
High School Diploma -
Murdoch Mackay Collegiate
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