KIANA BROPHY
Surrey,Canada
Summary
I am an enthusiastic, responsible and friendly employee. I am excited to join a team where I can gain new skills and share my own knowledge. I am a professional worker and strive to make my workplace a positive and productive experience.
Overview
6
6
years of professional experience
Work History
Nanny
Heppell Family
08.2023 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Manager / Sales Clerk
Global Pet Foods
06.2022 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Traffic Control Flagger
Pedre
10.2021 - 06.2022
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
Traffic Control Flagger
BCW Traffic Management
06.2020 - 10.2021
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Established a positive rapport with the public by answering questions about construction activities courteously and professionally whenever approached near the worksite.
- Increased worker safety by promptly reporting any hazardous conditions or incidents observed on job sites.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
Cooking Assistant
Well-Seasoned Gourmet Foods
01.2019 - 02.2021
- Chopped vegetables, butchered meats and whisked sauces to prep food for service.
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
- Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
- Collaborated with advanced skilled and experienced cooks to prepare high-quality meals.
Caterer
Well-Seasoned Gourmet Foods
01.2019 - 01.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Education
Childcare Preparedness Class -
North American Learning Institute
10.2023
High School Diploma -
Langley Secondary School
Langley, BC01.2021
TCP Certification Program -
Surrey, BC06.2020
Business Seminar Series -
Ottawa, ON05.2020
Skills
- PATIENT
- ORGANIZED
- PUNCTUAL & PREPARED
- ENTHUSIASTIC
- TEAM PLAYER
Languages
English
Professional Working
Timeline
Nanny
Heppell Family
08.2023 - Current
Manager / Sales Clerk
Global Pet Foods
06.2022 - 06.2023
Traffic Control Flagger
Pedre
10.2021 - 06.2022
Traffic Control Flagger
BCW Traffic Management
06.2020 - 10.2021
Cooking Assistant
Well-Seasoned Gourmet Foods
01.2019 - 02.2021
Caterer
Well-Seasoned Gourmet Foods
01.2019 - 01.2021
Childcare Preparedness Class -
North American Learning Institute
High School Diploma -
Langley Secondary School
TCP Certification Program -
Business Seminar Series -
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