Kiana Anglehart

Administration

- Manage executive calendars, scheduling meetings and coordinating daily activities and travel arrangements;

- Organize, classify, archive and maintain files, correspondence, records and other documents;
- Write and format business correspondence in French and English;

- Organize and coordinate weekly management team meetings and transcribed meeting minutes;
- Develop tracking spreadsheets with Microsoft Excel and SharePoint list;
- Use database software; plan and create the database structure; enter and process data and queries, produce reports and labels with Access;

- Facilitate onboarding for incoming office staff.

- Develop standard office procedures.

Accounting

- Monitor budget expenditures for the manager's office.

- Create and modify Funds Commitments, Funds Reservations and Purchase Requisition, match credit card transaction, enter and review data for Business Planning and Consolidation exercise and export financial reports in SAP;

- Manage accounting books from supporting documents and journals manually and computerized;

- Calculate and prepare documents relating to purchases and sales, calculate international payments, simple interest and compound interest;

- Prepare payroll: calculation of salary, source deductions and employer contributions;
- Produce tables and graphs on Excel using mathematical, logical, financial, logical and statistical functions;
- Prepare deposits, keep the petty cash register, do the bank reconciliation and prepare a manual and computerized cash budget;
- File income tax returns for the individual using tax filing software;
- Write and format financial statements such as: balance sheet, income statement, trial balance, comparative and forecast statements;

Customer Service and Sales

- Communicate professionally with customers, answering questions and addressing concerns to boost satisfaction;
- Manage, in French and in English, the communications of an office: receive, establish and route telephone calls;
- Greet customers and inform them about the use and maintenance of goods as well as advise them on products or services;

- Manage tour groups by keeping on schedule and quickly handling issues to promote positive experiences.

• Skilled at working independently and collaboratively in a team environment.
• Ability to learn quickly and adapt to new situations.
• Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
• Answer phone calls, messages and emails politely and courteously.
• Demonstrate respect, friendliness and willingness to help wherever needed.

First aid in the workplace (16h), Santinel, CNESST

Outlook, MS Team, SAP, SharePoint, OneNote, Word, Excel, Power Point, Sage 50, Access, ProFile