Summary
Overview
Work History
Education
Skills
Timeline
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Kiana Alamatsaz

Kiana Alamatsaz

Montreal,QC

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Delivery Driver

uber eats
Montreal, QC
01.2024 - Current
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Handled merchandise in accordance with product handling standards.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Verified accuracy of items loaded onto truck against shipping documents.

Receptionist

MedCare physiotherapy centre
Toronto, CA
09.2023 - 01.2024
  • Efficiently managed appointment scheduling and customer service for a busy physiotherapy clinic
  • Demonstrated exceptional communication skills while interacting with patients, healthcare professionals, and insurance providers
  • Proficiently handled administrative tasks including billing, invoicing, and managing patient records
  • Skilled in handling multiple tasks simultaneously, maintaining a professional demeanor, and resolving customer inquiries
  • Proficient in using office equipment, scheduling software, and maintaining accurate records of incoming/outgoing correspondence.

Server/Bartender

Arvid staffing Agency
Toronto
01.2021 - 01.2023
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Followed health safety guidelines when preparing and serving food products.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Retail associate

Blue Med company
Montreal, CA
01.2020 - 01.2021
  • Customer service: Assisted customers in finding products, provided recommendations, and resolved any issues
  • Visual merchandising: Maintained store displays, arranged products attractively, and restocked shelves as needed
  • Cash handling: Managed cash register, processed transactions accurately, and ensured a balanced cash drawer
  • Sales: Achieved and exceeded sales targets by upselling and cross-selling products.

Education

Bachelor/Honours - Biomedical Science

York University

Skills

  • Payment Collection
  • Package scanning
  • Goods Transport
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Positive Attitude
  • Team Exercises
  • Leadership Development

Timeline

Delivery Driver

uber eats
01.2024 - Current

Receptionist

MedCare physiotherapy centre
09.2023 - 01.2024

Server/Bartender

Arvid staffing Agency
01.2021 - 01.2023

Retail associate

Blue Med company
01.2020 - 01.2021

Bachelor/Honours - Biomedical Science

York University
Kiana Alamatsaz