Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Delivery Driver
uber eats
Montreal, QC
01.2024 - Current
Drove safely in all weather conditions including rain, snow, sleet, ice.
Adhered to all applicable traffic laws while driving delivery vehicle.
Maintained accurate records of goods delivered and collected payments as required.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Handled merchandise in accordance with product handling standards.
Contacted customers prior to delivery to coordinate delivery times.
Verified accuracy of items loaded onto truck against shipping documents.
Receptionist
MedCare physiotherapy centre
Toronto, CA
09.2023 - 01.2024
Efficiently managed appointment scheduling and customer service for a busy physiotherapy clinic
Demonstrated exceptional communication skills while interacting with patients, healthcare professionals, and insurance providers
Proficiently handled administrative tasks including billing, invoicing, and managing patient records
Skilled in handling multiple tasks simultaneously, maintaining a professional demeanor, and resolving customer inquiries
Proficient in using office equipment, scheduling software, and maintaining accurate records of incoming/outgoing correspondence.
Server/Bartender
Arvid staffing Agency
Toronto
01.2021 - 01.2023
Monitored dining room for cleanliness and proper set-up at all times.
Followed health safety guidelines when preparing and serving food products.
Ensured that each guest was served courteously, quickly, and efficiently.
Maintained records of transactions made during shift as required by law or company policy.
Provided excellent customer service to ensure satisfaction.
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Retail associate
Blue Med company
Montreal, CA
01.2020 - 01.2021
Customer service: Assisted customers in finding products, provided recommendations, and resolved any issues
Visual merchandising: Maintained store displays, arranged products attractively, and restocked shelves as needed
Cash handling: Managed cash register, processed transactions accurately, and ensured a balanced cash drawer
Sales: Achieved and exceeded sales targets by upselling and cross-selling products.