Kian Khaloghli
Laguna Beach
Summary
Dedicated General Manager known for fostering strong customer relationships and enhancing service delivery. Experienced in budget management, compliance, and team development, with a focus on driving operational success.
Overview
29
29
years of professional experience
Work History
General Manager
CARSON CHEVROLET
Carson
01.2026 - Current
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Managed staff scheduling and performance to optimize team productivity.
- Implemented training programs for new employees on dealership processes.
- Coordinated inventory management and procurement of vehicle supplies.
- Ensured compliance with industry regulations and dealership policies.
- Developed marketing strategies to enhance showroom visibility and sales efforts.
- Collaborated with department heads to streamline communication and workflows.
- Analyzed customer feedback to improve service offerings and customer experience.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Developed staff schedules and monitored payroll to ensure budget adherence.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales and generated reports to inform business development strategies.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Led management and supervisory staff to enhance operational efficiency and collaboration.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Oversaw product development initiatives from concept through completion stages.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
General Manager
Kia of Dowtown Los Angeles
Los Angeles
05.2024 - 12.2025
General Manager
Costa mesa Cadillac/GMC
Costa Mesa
12.2022 - 11.2025
General Manager
Allan Cadillac/GMC./Hyundai/Genesis
Laguna Niguel
06.2017 - 12.2022
General Manager
Lake norman Hyundai/Infiniti
Cornelius
06.2011 - 02.2015
General Manager
Auto Nation /toyots of cerritos, Irvine Nissan
Cerritos
10.1997 - 03.2008
Education
Bachelor of Science - Civil Engineering
California State University, Fullerton
Fullerton, CA06-1986
Skills
- Business development
- Customer relationship management
- Budgeting
- Compliance management
- Staff scheduling
- Inventory management
Languages
English
Professional
Spanish
Professional
Persian
Professional
Turkish
Professional
Timeline
General Manager
CARSON CHEVROLET
01.2026 - Current
General Manager
Kia of Dowtown Los Angeles
05.2024 - 12.2025
General Manager
Costa mesa Cadillac/GMC
12.2022 - 11.2025
General Manager
Allan Cadillac/GMC./Hyundai/Genesis
06.2017 - 12.2022
General Manager
Lake norman Hyundai/Infiniti
06.2011 - 02.2015
General Manager
Auto Nation /toyots of cerritos, Irvine Nissan
10.1997 - 03.2008
Bachelor of Science - Civil Engineering
California State University, Fullerton