Hi, I’m
Kiahna Barthe
Niagara Falls,ON
Summary
Motivated individual with a strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
7
years of professional experience
1
Certificate
Work History
Bath and Body worksNiagara-on-the-Lake, ON
Seasonal Sales Associate
09.2022 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to build rapport and loyalty
Starbucks Coffee CompanyNiagara Falls
Barista Shift Supervisor
02.2020 - 09.2022
Job overview
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Restocked and cleaned stations and facilities to maintain cleanliness and operable standards.
- Generated a friendly atmosphere by encouraging employees to greet and speak to customers.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavour and pairing recommendations.
Niagara Detention Centre Thorold, ON
Cooperative Education Student
09.2021 - 11.2021
Job overview
- Maintained clean work areas, washing supplies and wiping surfaces thoroughly.
- Documented observations and permanent records to record job specifics, challenges and requirements for end reporting.
- Shadowed Correctional Staff to gain experience, noting down observations. while learning advanced procedures from senior staff.
- Worked in various departments to gain experience, including the Medium Security Ranges and the Maximum Security Ranges.
Mama Mia's Italian EateryNiagara Falls
Busser
09.2015 - 08.2019
Job overview
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Education
Niagara CollegeWelland, ON
Diploma from Community And Justice Services
04.2022
Mohawk College of Applied Arts And TechnologyHamilton, ON
Certificate from Office Administration
04.2019
Skills
- Time Management
- Organization
- Store Opening and Closing
- Product Recommendations
- Customer Service
- POS System Operations
- Deposit Preparation
- Teamwork and Collaboration
- Money Handling
- Intuit QuickBooks
- Proficiency in Microsoft Office
- Attention to Detail
Certification
- Certified Barista Trainer, Starbucks Coffee Canada - 2021
- Partner of The Quarter, Starbucks Coffee Canada - 2021
- First aid, CPR Level C with AED Training - 2021
- Certified Mental Health First aid, - 2022
Timeline
Seasonal Sales Associate
Bath and Body works
09.2022 - Current
Cooperative Education Student
Niagara Detention Centre
09.2021 - 11.2021
Barista Shift Supervisor
Starbucks Coffee Company
02.2020 - 09.2022
Busser
Mama Mia's Italian Eatery
09.2015 - 08.2019
Niagara College
Diploma from Community And Justice Services
Mohawk College of Applied Arts And Technology
Certificate from Office Administration
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