Kiah Conely-Stroup
Arcata
Summary
Proven team player and skilled barista at Java Johns Coffee House, I excel in creating customized beverages and enhancing customer experiences. Demonstrated expertise in espresso machine operation and a knack for fostering a welcoming atmosphere. Achieved consistently positive satisfaction scores through attention to detail and active listening, contributing significantly to workplace efficiency and sales growth.
Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Overview
4
4
years of professional experience
Work History
Barista
Trinidad Bay Eatery
05.2024 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Host
The Burger Joint
11.2023 - 04.2024
- Facilitated communication between kitchen and front-of-house to streamline service.
- Answered customer questions about hours, seating, and menu information.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Front of House Employee/Head Dishwasher
Hey Juan Burritos
11.2022 - 05.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Barista
Starbucks
03.2022 - 08.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Barista
Java Johns Coffee House
11.2020 - 01.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Education
No Degree -
California State Polytechnic University, Humboldt
Arcata, CAHigh School Diploma -
Sierra Academy of Expeditionary Learning
Nevada City, 06-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Active listener
- Cleanliness
- Safe food handling
- Espresso machine operation
Timeline
Barista
Trinidad Bay Eatery
05.2024 - 01.2025
Host
The Burger Joint
11.2023 - 04.2024
Front of House Employee/Head Dishwasher
Hey Juan Burritos
11.2022 - 05.2023
Barista
Starbucks
03.2022 - 08.2022
Barista
Java Johns Coffee House
11.2020 - 01.2022
No Degree -
California State Polytechnic University, Humboldt
High School Diploma -
Sierra Academy of Expeditionary Learning
Similar Profiles
Tia FranklinTia Franklin
Server at Trinidad Bay EateryServer at Trinidad Bay Eatery
Boris SawhBoris Sawh
Business Development Manager - CARICOM at Grand Bay Paper Products/Trinidad Tissues Ltd.Business Development Manager - CARICOM at Grand Bay Paper Products/Trinidad Tissues Ltd.
Leonardo FajardoLeonardo Fajardo
Table Busser at Bay Local EateryTable Busser at Bay Local Eatery