KIABETH AVALOS
Anaheim
Summary
Healthcare professional with strong emphasis on team collaboration and achieving results. Skilled in clinical procedures, healthcare administration, patient relations, and operational efficiency. Reliable and adaptable, ensuring smooth clinic operations and staff cohesion. Focused on delivering high-quality care and optimizing clinic performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinic Manager
Families Together of OC
04.2024 - Current
- Managed daily clinic operations, ensuring efficient patient flow and optimal scheduling practices.
- Implemented process improvements that increased patient satisfaction and reduced wait times.
- Developed and maintained office policies, ensuring compliance with regulations and best practices.
- Administered patient care procedures, enhancing patient comfort and satisfaction.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Reduced operational expenses by optimizing resource allocation and managing budgets prudently.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Health Center Manager
Cano Health
11.2021 - 09.2023
- Executed medical records and facility audits with 90% and above
- Developed and implemented process improvements, enhancing operational efficiency across clinical programs.
- Mentored staff on best practices for patient recruitment and retention strategies within trials.
- Collaborated with cross-functional teams to align project objectives with organizational goals.
- Ensured regulatory compliance with timely audits, thorough documentation, and prompt corrective actions.
- Regularly evaluated employee performance and provided feedback.
- Managed 25 employees with various personalities and from different cultures for 6 physician practice.
- Implemented new policies and educated staff on changes.
- Handled job duties for staff members which were unavailable or out of office.
Health Center Manager
Cano Health
06.2021 - 11.2021
- Led operational initiatives to enhance patient care delivery and improve overall health outcomes.
- Developed strategic partnerships with community organizations to expand service offerings and outreach programs.
- Facilitated in opening 4 CLIA waived laboratories per Nevada regulations
- Analyzed patient feedback data to identify areas for service improvement and implement necessary changes.
- Daily cash reconciliations and deposits
- Led successful patient outreach campaigns to increase awareness of available services and improve overall health outcomes within the community.
- Facilitated daily team huddles to align project objectives and organizational goals
- Managed and created staff schedules
Clinical Operations Manager
Silver State Health
11.2019 - 05.2021
- Mentored staff on compliance protocols, ensuring adherence to regulatory standards
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Reviewed operational policies and recommended solutions and change to medical director.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Facilitated opening multiple locations
- Vaccine management and inventory; updated state registry
- Performed POC Testing: EKG’s, ear lavages, UA’s, blood draws, strep, flu, glucose, pregnancy and toxicology tests
- COVID TASKFORCE- Formally trained to use PCR Abbott Now machine to test nasal and oral swabs for COVID 19. Proper use of PPE, proper handling and labeling of specimens and requisitions, prompt notification of reporting procedures to the local health department. Community outreach and testing local group homes. Tested over 800+ patients for COVID 19
Medical Assistant
Silver State Health
07.2018 - 11.2019
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Educated patients on treatment plans and medication usage, fostering better health outcomes.
- Streamlined office operations by implementing best practices for patient flow management.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Trained and performed competencies on clinical new hires
- Assisted physicians in examinations, ensuring accurate documentation of patient information.
- Managed electronic medical records system, improving data retrieval efficiency and accuracy.
Medical Assistant Extern
Total Sports Medicine
06.2018 - 07.2018
- Completed 180 hours of MA training
Education
Medical Assistant Program
Northwest Career College
Las Vegas, NevadaHigh School Diploma -
St Genevieve High School
Panorama City, CA01-2008
Skills
- Administrative and Clinical leadership and management
- HIPAA compliance
- Training and mentoring
- Medical terminology
- Immunization administration
- Laboratory specimen collection/Phlebotomy
- Inventory and supply management
- Staff management
Certification
- Nationally Certified
- REGISTERED MEDICAL ASSISTANT
- REGISTERED PHLEBOTOMY TECHNICIAN
- AMT ID 2854796
- CPR/BLS CERTIFIED
Languages
Spanish
Native or Bilingual
Timeline
Clinic Manager
Families Together of OC
04.2024 - Current
Health Center Manager
Cano Health
11.2021 - 09.2023
Health Center Manager
Cano Health
06.2021 - 11.2021
Clinical Operations Manager
Silver State Health
11.2019 - 05.2021
Medical Assistant
Silver State Health
07.2018 - 11.2019
Medical Assistant Extern
Total Sports Medicine
06.2018 - 07.2018
Medical Assistant Program
Northwest Career College
High School Diploma -
St Genevieve High School
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