Khyler Lee
Summary
Dedicated and resourceful Métis woman with a strong background in leadership and team management. Passionate about delivering exceptional customer service and solving complex challenges. Known for enthusiasm, adaptability, and ability to build meaningful connections. Seeking a full-time position to contribute to a team-driven culture and continue personal growth with a company.
Overview
13
13
years of professional experience
Work History
Assistant Manager
The Body Shop
05.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Volunteer
Red Deer Christmas Bureau
11.2011 - Current
- Encouraged citizens to be active in the community through organizational programs and events.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Key Holder Supervisor
Independent Grocer
07.2021 - 03.2023
- Managed the E-Com department.
- Completed store opening and closing procedures.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Hunting Hills High School
Red Deer, AB06-2022
Skills
- Team leadership
- Customer service
- Money handling
- Problem-solving
- Goal setting
- Decision-making
Timeline
Assistant Manager
The Body Shop
05.2023 - Current
Key Holder Supervisor
Independent Grocer
07.2021 - 03.2023
Volunteer
Red Deer Christmas Bureau
11.2011 - Current
High School Diploma -
Hunting Hills High School
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