Khyati Chovatia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Mobile App Developer
Benzatine Infotech
07.2021 - 06.2023
- Tested applications prior to final review to verify issue resolution.
- Created custom mobile applications using native technologies.
- Managed aspects of the Android and iOS app lifecycle from research and planning through deployment and post-launch support.
- Provided dedicated support and timely issue resolution to clients following successful app launch.
- Resolved app defects by reviewing bug reports and tracking repeatable malfunctions within software titles.
TEAM MEMBER - RETAIL SALES
D-MART
03.2020 - 01.2021
- Stocked shelves, and supplies and organized them to draw the attention of the consumer towards the products
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
Retail Sales Representative
Infiniti Retail Limited(Croma)
01.2019 - 02.2020
- Followed company policies, rules, and procedures to promote company goals and maintain safety
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales and customer satisfaction through personalized servicing.
Education
MASTERS IN DATA ANALYTICS -
Northeastern University
Toronto, ONBachelors of Technology - Computer Engineering
Uka Tarsadia University
Surat, India06.2021
High School -
Shree Vasishtha Vidyalaya
03.2017
Skills
- Customer Understanding
- Good Oral Skill
- Availability Management
- Persuasive Negotiation
- Money Transfer Systems
- Time Management
- Folding Clothes
- Corrective Actions
- Answering Customer Questions
Availability
- Monday: Full Day & Night
- Tuesday: Evening & Night
- Wednesday: Morning & Night
- Thursday: Full Day & Night
- Friday: Full Day & Night
- Saturday: Full Day & Night
- Sunday: Full Day & Night
Timeline
Mobile App Developer
Benzatine Infotech
07.2021 - 06.2023
TEAM MEMBER - RETAIL SALES
D-MART
03.2020 - 01.2021
Retail Sales Representative
Infiniti Retail Limited(Croma)
01.2019 - 02.2020
MASTERS IN DATA ANALYTICS -
Northeastern University
Bachelors of Technology - Computer Engineering
Uka Tarsadia University
High School -
Shree Vasishtha Vidyalaya
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