KHYATI
Kingston,ON
Summary
Client-focused and goal-oriented professional with extensive experience in customer service, office administration, and financial transaction handling. Skilled in resolving client inquiries, fostering positive relationships, and introducing clients to digital solutions. Strong IT proficiency, including expertise in Microsoft Office Suite and POS systems, combined with excellent organizational and multitasking abilities. Committed to delivering exceptional client experiences and meeting business goals in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Cashier
Wendy
Brampton, Ontario
01.2024 - Current
- Greeted guests with a warm and friendly demeanor, creating a welcoming environment
- Accurately took customer orders and ensured timely service of food and beverages.
- Prepared and served various food items while adhering to health and safety standards.
- Maintained cleanliness of the workspace and upheld company guidelines for food preparation and presentation
- Resolved guest inquiries and concerns promptly to ensure a positive dining experience.
Cashier Team Lead
Brar Restaurant
Brampton, Ontario
09.2023 - 03.2025
- Processed over 30+ financial transactions per hour using POS systems with zero errors.
- Delivered personalized service to 50+ clients per shift, building loyalty and achieving a high customer satisfaction rate.
- Trained and mentored over 10 employees on technology use and customer service techniques.
- Collaborated with the kitchen team to ensure prompt service and resolve client concerns.
Office Administration
Pardeep Communication
Jalandhar, India
05.2018 - 07.2023
- Managed client accounts, ensuring accuracy in financial records and compliance with international trade regulations.
- Conducted market research to identify growth opportunities and inform strategic decisions.
- Ensured adherence to financial due diligence and trade compliance standards, reducing operational risks.
- Developed customer profiles to track sales trends and customer behavior.
- Provided creative solutions to improve customer engagement and satisfaction.
Education
Post Graduation Diploma - Business Management
Lambton College
Mississauga, ON04-2025
Bachelor of Commerce - Commerce
Hansraj Mahila Mahavidyalaya College
Punjab, India05-2021
Skills
- Customer Experience & Relationship Building
- Problem Solving & Decision-Making
- Administrative Support & Office Management
- Collaboration & Teamwork
- Written and Verbal Communication
Timeline
Cashier
Wendy
01.2024 - Current
Cashier Team Lead
Brar Restaurant
09.2023 - 03.2025
Office Administration
Pardeep Communication
05.2018 - 07.2023
Post Graduation Diploma - Business Management
Lambton College
Bachelor of Commerce - Commerce
Hansraj Mahila Mahavidyalaya College
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