Summary
Overview
Work History
Education
Skills
Education Certifications
Availability
Websites
Languages
Certification
References
Timeline
Generic

Khuzaimah Tariq

Vancouver,BC

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Agent

Best Western Islamabad Hotel
Islamabad, ISB
07.2021 - 01.2023
  • Maintained a high level of customer satisfaction by providing accurate and helpful responses.
  • Processed refunds, returns, exchanges, and order cancellations according to policy.
  • Collaborated with other departments such as logistics and sales to resolve customer issues.
  • Monitored customer feedback through surveys and other methods for quality assurance purposes.
  • Identified opportunities to improve customer service processes and procedures.
  • Created reports detailing customer interactions for management review.

Education

High School Diploma -

Canadian College
Vancouver, BC
03-2025

High School Degree -

Manjanbazam Cadet College
Kpk
11-2021

Skills

  • Call Control
  • Case Management
  • Customer Service
  • Complaint Handling
  • Documentation And Reporting
  • Needs Assessment
  • Customer Relations
  • Database Research
  • Returns and exchanges
  • Inbound Customer Service
  • Warranty claims
  • File Management
  • Outstanding communication skills

Education Certifications

Kpkbela Tarbell

Availability

[Thursday]][Friday][Saturday][Sunday]

-Anytime

Websites

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Arabic
Limited
Hindi
Native/ Bilingual

Certification

I have obtained a Business English Certificate from a reputable Canadian college, as well as certification in English as a Second Language. I have honed my language skills in a professional setting and am confident in my ability to effectively communicate in a business environment.

References

References available upon request.

Timeline

Customer Service Agent

Best Western Islamabad Hotel
07.2021 - 01.2023

High School Diploma -

Canadian College

High School Degree -

Manjanbazam Cadet College

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Khuzaimah Tariq