Nia Pham
San Diego
Summary
Dynamic and dedicated professional with experience at San Diego State University Research, enhancing student engagement through tailored tutoring and effective communication. Proven ability to motivate students and improve academic performance, while maintaining professionalism in high-pressure environments. Skilled in online tutoring and customer service, fostering positive relationships and ensuring a supportive learning atmosphere.
Offering solid foundation in academic subjects and genuine passion for helping students succeed. Brings adaptability and dedication to quickly learn and implement effective tutoring strategies. Ready to use and develop communication and organizational skills in Tutoring.
Overview
1
1
Certification
Work History
Assistant Student Tutor
San Diego State University Research
02.2025 - Current
- Enhanced student understanding by providing one-on-one tutoring sessions in various subjects.
- Ensured a safe learning environment where students felt comfortable seeking assistance when needed.
- Helped struggling students achieve grade-level proficiency through consistent reinforcement of key concepts.
- Assisted students in improving their study habits, time management skills, and overall academic performance.
- Elevated student writing abilities by offering guidance on essay structure, grammar usage, and effective communication strategies.
- Offered constructive feedback on assignments, empowering students to take ownership of their educational journey.
Customer Service Cashier
Mr Wok Chinese Food Restaurant
10.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
Bachelor of Science - Biology, Communications
San Diego State University
San Diego, CA05-2028
High School Diploma -
American International School Vietnam
220 Đ. Nguyễn Văn Tạo, Long Thới, Nhà Bè, HCM05-2024
Skills
- Student engagement
- Verbal and written communication
- Coaching and mentoring
- Student motivation
- Online tutoring
- Friendly, positive attitude
- Flexible and adaptable
- Customer service
- Professionalism and courtesy
Accomplishments
- Involved in full tutoring program at San Diego State University.
- Involved in Online Tutoring sessions in helping high school students Test Prep
- Scored the highest in English A IB course during Highschool in AISVN, Ho Chi Minh.
- Received an 8.5 Overall score for IELTS
- Received an 1450 Overall score for SAT
Certification
MUN Student Associate, 2024
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Assistant Student Tutor
San Diego State University Research
02.2025 - Current
Customer Service Cashier
Mr Wok Chinese Food Restaurant
10.2024 - Current
Bachelor of Science - Biology, Communications
San Diego State University
High School Diploma -
American International School Vietnam
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