Summary
Overview
Work History
Education
Skills
Qualifications
References
Timeline
Generic

Khuwailid Nasir

Brampton

Summary

Motivated and multilingual Computer Programming student with hands-on experience in customer service, tech repair, and volunteer event coordination. Proven ability to troubleshoot hardware/software issues, manage inventory systems, and support large-scale community operations. Known for reliability, adaptability, and delivering service excellence in fast-paced environments. Eager to apply technical knowledge and problem-solving skills in an IT or support technician role.

Overview

6
6
years of professional experience

Work History

Sales Associate/ Back Stocker

Champs Sports
07.2023 - 12.2023
  • Arranged and restocked merchandise using visual merchandising techniques to enhance store appeal, resulting in increased customer engagement and upsell opportunities.
  • Assisted an average of 20+ customers per shift in locating merchandise and utilized store inventory system to confirm availability across locations.
  • Labeled and tagged 100+ new inventory items weekly using pricing guns, ensuring timely and accurate product placement.
  • Performed daily stock rotation and shelf restocking to ensure product freshness and minimize stockouts, improving product availability by 15%.
  • Advised customers on product fit, accessories, and care, contributing to enhanced shopping experience and increased accessory sales.
  • Demonstrated conflict resolution and multitasking skills during peak hours, helping reduce customer wait times and maintain store order.

Restocking Clerk/Helper

Jalsa Salana Canada – Ahmadiyya Muslim Community Canada
01.2018 - 07.2021
  • Supported setup and logistics for community events serving 500+ attendees, ensuring smooth coordination and guest experience.
  • Ensured cleanliness and functionality of community event spaces, contributing to safety, accessibility, and program readiness.
  • Contributed to pre-event planning, coordinated volunteer roles, and assisted with on-site logistics to support successful event execution.
  • Provided front-line support to 100+ attendees by answering questions and offering guidance on event logistics, schedules, and program details.
  • Participated in organizing donation drives and support services, directly contributing to positive outcomes for underserved families.
  • Managed sorting and distribution of 300+ food and clothing items to assist 100+ low-income families during outreach programs.
  • Monitored supply inventory during events and restocked materials as needed to ensure uninterrupted program operations.

Junior Technician

Tech Solutions
02.2018 - 03.2020
  • Managed inventory and restocking processes using digital systems (e.g., Excel, POS software), maintaining 95% inventory accuracy.
  • Provided technical support to customers by diagnosing and resolving device issues, improving customer satisfaction and retention.
  • Repaired and refurbished over 200 phones, computers, and laptops, specializing in hardware replacement and software troubleshooting.

Education

Advanced Diploma - Computer Programming And Analysis

Humber Collage
205 Humber College Blvd, Etobicoke, ON M9W 5L7
2028

Skills

  • Data Entry
  • Answering Phones
  • Verbal and Written Communication
  • Material Handling
  • Computer Skills
  • Volunteer Recruitment

Qualifications

  • Strong time management and organizational skills
  • Reliable, adaptable team player with problem-solving mindset
  • Experienced in tech troubleshooting and customer service
  • Comfortable working in high-pressure and high-traffic environments
  • Confident in consulting with users and explaining technical solutions

References

**REFERENCES AVAILABLE UPON REQUEST**

Timeline

Sales Associate/ Back Stocker

Champs Sports
07.2023 - 12.2023

Junior Technician

Tech Solutions
02.2018 - 03.2020

Restocking Clerk/Helper

Jalsa Salana Canada – Ahmadiyya Muslim Community Canada
01.2018 - 07.2021

Advanced Diploma - Computer Programming And Analysis

Humber Collage

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Khuwailid Nasir