Khuswant Sharma
Surrey,BC
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
Dentistry
02.2023 - 01.2024
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Collaborated with team members to maintain an organized inventory system for dental supplies and office materials.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
Associate
Amazon
06.2022 - 01.2023
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effectively.
- Worked varied hours to meet seasonal and business needs.
Associate
Walmart
08.2021 - 06.2022
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Wrapped, boxed and weighed bakery department products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Managed customer relations through communication and helpful interactions.
Education
High School Diploma -
Khalsa Secondary School (Surrey)
Surrey, BC06.2022
Skills
- Data Entry
- Treatment Room Setup
- Payment Processing
- Dental Terminology
- Office Opening and Closing
- Patient Relations
- Computer Skills
- Work Planning and Prioritization
- Sales Techniques
- Customer Service
- Teamwork and Collaboration
- Active Listening
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
hindi
Native or Bilingual
References
References available upon request.
Timeline
Dental Receptionist
Dentistry
02.2023 - 01.2024
Associate
Amazon
06.2022 - 01.2023
Associate
Walmart
08.2021 - 06.2022
High School Diploma -
Khalsa Secondary School (Surrey)
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