Khusnoda Prakash
Scarborough,Ontario
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Program Manager
Society For Labour And Development
01.2017 - 09.2021
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
Executive
PRADAN
08.2011 - 12.2016
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established and implemented departmental policies, goals and objectives.
- Identified trends and assessed opportunities to improve processes and execution.
- Collaborated with back-office team members to facilitate seamless business execution.
Education
Certificate - Mental Health
University of British Columbia
Vancouver, BC06.2021
Master of Science - Political Science With International Relations
Aligarh Muslim University
India 05.2011
Bachelor of Arts - Political Science With International Relations
Aligarh Muslim University
India04.2009
Skills
- Team Leadership
- Business Acumen
- Policy and Procedure Improvement
- Vendor Management
- Time Management
- Logistics Operations
- Process Improvement
- Quality Assurance Evaluation
- Cultural Sensitivity
- Onsite Customer Support
Languages
English
Full Professional
Hindi
Native or Bilingual
Urdu
Limited Working
Timeline
Program Manager
Society For Labour And Development
01.2017 - 09.2021
Executive
PRADAN
08.2011 - 12.2016
Certificate - Mental Health
University of British Columbia
Master of Science - Political Science With International Relations
Aligarh Muslim University
Bachelor of Arts - Political Science With International Relations
Aligarh Muslim University
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